[Remote] Partner Development Manager I

Note:The job is a remote job and is open to candidates in USA. Kapitus is one of the most reliable and respected names in small business financing, focusing on providing tailored financing solutions. The Partner Development Manager I will play a critical role in managing partner relationships, driving outreach, and ensuring the successful onboarding of new partners to enhance engagement and growth. Responsibilities• Conduct proactive outbound outreach to new, underperforming, and previously terminated partners to reintroduce Kapitus offerings and identify partnership opportunities• Develop targeted outreach campaigns (email, phone, and CRM-driven) to increase engagement across partner segments• Track engagement metrics and report on reactivation success rates and partner growth• Serve as the main point of contact for newly onboarded ISOs, ensuring a seamless transition through the onboarding pipeline• Educate new partners on Kapitus products, submission processes, and technology platforms to accelerate time-to-first-funding• Check references with other lenders to confirm accuracy and potential• Research, analyze, and provide background information on potential ISOs• Create and maintain onboarding materials, process guides, and performance check-ins during the first 90 days of partnership• Identify early-stage performance trends and collaborate with Partner Managers to transition mature partners to their respective teams when ISO growth metrics have been met• Seek new initiatives to re-engage with inactive ISOs prior to account termination• Contribute to team projects aimed at improving partner engagement, retention, and deal conversion rates• Participate in feedback loops with marketing and leadership to refine outbound and onboarding strategies• Manage daily deal flow and track active opportunities across multiple stages of the sales cycle• Follow up on outstanding items such as missing information, underwriting updates, outstanding stipulations and contract completion• Build strong relationships with partner contacts to ensure active engagement and responsiveness on all opportunities• Provide support coverage for partner accounts when team members are out of office or traveling• Converse with ISOs by phone, text and email to address immediate questions or concerns on deals• Strategize and implement new methods to grow accounts and resolve reoccurring issues• Sending weekly approval updates to ISOs to ensure deals are top of mind• Prepare and send contracts accurately, update deal statuses, and communicate effectively with underwriting to expedite funding• Compile competitive offers and intel from ISOs• Collaborate with Partnership Managers to identify growth opportunities and re-engagement strategies across partner portfolios• Analyze and report on partner performance data, providing insights to guide strategic initiatives• Maintain accurate records in CRM and deal trackers to ensure pipeline visibility and reporting accuracy• Support ISO recertification for all teams and compliance processes• Maintain a high level of professionalism, accuracy, and organization in all partner interactions• Manage deal pipeline and update deal tracker for the team• Other tasks as required by managementSkills• 2+ years of B2B sales experience in the industry, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success• A true self-starter with a hunter mentality and strong desire to learn and grow in a fast paced environment• Excellent verbal, written, and interpersonal communication skills• Excellent analytical, presentation, and phone skills• Proven success in meeting and exceeding sales goals• Team player with a strong sense of accountability• Experience achieving metric and quality performance• Efficient planning, organization and time management skills• Goal oriented individual with a proactive approach in developing relationships with merchants and ISO partners• Proficient in Microsoft Excel, Word, PowerPoint and Outlook and CRM• Smart, hard-working individual who wants to be an integral part of a growing channel• Strong professionalism and adaptability• Bachelor's degree and/or comparable experience preferred• Experience with contract/partnership negotiations is a plus• Experience with administrative tasksBenefits• Incentive CommissionCompensation Plan –earned monthly• Health Insurance:We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense. • Voluntary Insurance:Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.• Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones. • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: + Pet and car insurance discounts. + Financial services such as LegalShield. + Relaxation and stress management tools, including a fully covered annual subscription toThe Calm App.• Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life. • Tuition Reimbursement:Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. • Transit Reimbursement:We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities. • RetirementBenefits:Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.• Paid Time Off and Sick TimeCompany Overview• Kapitus is a business loan provider dedicated to helping small and medium-sized businesses in their growth. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job