Experienced Guest Services Agent for Luxury Vacation Rentals in Aspen/Snowmass – Part-time/Seasonal Opportunity

Remote, USA Full-time
Welcome to A Better Life: Where Exceptional Guest Experiences Come to LifeAt A Better Life, we're passionate about curating unforgettable experiences for our guests in the picturesque Roaring Fork Valley. As a full-service property management, vacation rental, and concierge service, we pride ourselves on delivering top-notch service, attention to detail, and a can-do attitude that sets us apart. We're now seeking a talented and motivated Guest Services Agent to join our dynamic team in Aspen/Snowmass, CO, and help us create a better life for our guests.About theRole: Guest Services AgentAs a Guest Services Agent, you'll be the face of A Better Life, providing exceptional support to our guests and ensuring they have a seamless and enjoyable stay. This part-time/seasonal opportunity is perfect for individuals who are passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment. Whether you're working from our remote hub or in-person, you'll be an integral part of our team, driving success and delivering memorable experiences.Key Responsibilities: Delivering Unparalleled Guest Experiences• Check-Ins: Warmly welcome guests upon arrival, provide essential information about the property, and ensure a smooth check-in process. • Property Preparation: Prepare properties for guest arrivals, including staging and ensuring everything is in perfect condition. • Arrival Assistance: Assist guests with any questions or needs they may have upon arrival, ensuring they are comfortable and informed about the property and local area. • Grocery Shopping: Fulfill grocery orders for guests, ensuring all items are delivered and accurately selected.• Errand Running: Handle various concierge errands as needed to support guest satisfaction and operational efficiency. What We Offer: Competitive Rewards and Growth OpportunitiesAt A Better Life, we believe in rewarding talent and providing opportunities for growth. As a Guest Services Agent, you can expect:• Competitive Pay: Earn $25/hour or a $45 flat rate for guest check-ins. • Opportunity for Growth: Transition to a full-time role and advance your career within our organization. • Dynamic Work Environment: Work with a supportive team in a fast-paced, dynamic environment.• IndustryExperience: Gain valuable experience in the vacation rental and luxury property industry. • EmployeeBenefits: Enjoy an employee discount, flexible schedule, and professional development assistance. EssentialQualifications:The Ideal CandidateTo succeed as a Guest Services Agent, you'll need:• Strong Customer Service Skills: A friendly, welcoming demeanor and a passion for delivering exceptional guest experiences. • Excellent Communication: Clear and effective communication skills, both written and verbal.• Time Management: Ability to manage multiple tasks and work efficiently in a fast-paced environment. • Attention to Detail: A commitment to high standards and attention to detail. • Reliable Transportation: A valid driver's license or reliable transportation. • Flexibility: Ability to work varied hours, including weekends and holidays. PreferredQualifications: Adding an Extra Layer of ExcellenceWhile not essential, the following qualifications will give you a competitive edge:• Previous HospitalityExperience: Experience in the hospitality or vacation rental industry.• Local Knowledge: Familiarity with the Aspen/Snowmass area and local attractions. Career Growth and Learning BenefitsAt A Better Life, we're committed to helping our team members grow and develop their skills. As a Guest Services Agent, you'll have opportunities to:• DevelopYour Skills: Enhance your customer service, communication, and time management skills. • Industry Insights: Gain a deeper understanding of the vacation rental and luxury property industry. • CareerAdvancement: Transition to a full-time role or explore other opportunities within our organization.Work Environment and Company CultureAt A Better Life, we pride ourselves on our dynamic and supportive work environment. Our team is passionate about delivering exceptional guest experiences, and we're committed to fostering a culture that is collaborative, inclusive, and fun. As a Guest Services Agent, you'll be working in a fast-paced environment that is both challenging and rewarding. Compensation, Perks, and BenefitsWe offer a competitive rewards package that includes:• Competitive Pay: $25/hour or a $45 flat rate for guest check-ins.• Employee Discount: Enjoy a discount on our services and properties. • Flexible Schedule: Work a schedule that suits your needs. • Professional Development: Receive assistance with professional development opportunities. : Create Exceptional ExperiencesIf you're passionate about hospitality, delivering exceptional guest experiences, and working in a dynamic environment, we want to hear from you. to as a Guest Services Agent and help us create a better life for our guests in Aspen/Snowmass, CO. Don't miss out on this exciting opportunity.We look forward to welcoming you to our team! ApplyThis Job Apply tot his job
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