Casualty Claims Representative

Casualty Claims RepresentativeHarrison Gray Search has been engaged by a mission-driven insurance organization to identify a skilled Claims Representative to join their team in East Lansing, MI. This is a meaningful opportunity to work with a trusted organization that protects Michigan public schools. As a Casualty Claims Representative, you’ll handle the full lifecycle of general and professional liability claims—investigating,evaluating, and resolving cases while working closely with school districts and legal partners.Why You’ll WantThisRole:• Purposeful Work: Help safeguard Michigan public schools and support their staff through claims resolution. • Top-TierBenefits: 100% employer-paid medical, dental, and vision, generous PTO, and paid parental leave. • Respected Workplace: Recognized as one of Business Insurance’s Best Places to Work. What You’ll Do:• Manage and resolve assigned casualty claims, including investigation, analysis, negotiation, and settlement. • Monitor and collaborate with external investigators, attorneys, and medical/legal vendors.• Evaluate liability, coverage, and damages; set and adjust reserves accordingly. • Represent the organization in mediations, facilitate strategy sessions, and document case activity thoroughly. • Ensure timely movement of claims via an internal diary system and claim handling standards. What You Bring:• Bachelor’s degree plus 2+ years handling general liability and professional liability claims (or equivalent experience). • Strong knowledge of complex claims handling, coverage analysis, and liability assessment.• Skilled communicator with high emotional intelligence and professionalism. • Comfortable working in a fast-paced, collaborative environment with school district representatives, legal professionals, and internal teams. • Willingness to travel occasionally and work remotely as needed. If you’re looking for meaningful claims work that supports the greater good—and you’re ready to join a high-performing, purpose-driven team - ! Apply tot his job