Associate Cloud Operations Engineer
About the positionResponsibilities• Support mission-critical cloud workloads in a cloud operational environment, ensuring continuous availability and rapid incident response, by responding to incidents and service requests, ensuring SLAs are met for uptime and customer support. • Operate and optimize Azure landing zones, AKS, networking, identity, storage, and data services for multi-tenant SaaS workloads across commercial and federal tenants. • Implement, monitor, and continuously improve security and compliance controls (logging, patching, vulnerability management, RBAC/least privilege, encryption, backup/DR) aligned to FedRAMP/SOC 2.• Own observability (metrics, logs, traces, SLOs), capacity planning, and cost stewardship to ensure reliability and efficiency. • Troubleshoot and resolve production incidents; participate in blameless postmortems; provide flexibility for after-hours support; on-call responsibilities may be required in addition to scheduled shifts to ensure full coverage. • Collaborate with Architecture and DevSecOps to uplift environments (service upgrades, cluster hygiene, Kubernetes hardening) and contribute to runbooks and operational readiness artifacts.Requirements• U.S. citizenship required. • 2+ years of experience in Cloud/SRE/DevOps with a strong Azure focus (production operations of AKS, VNet/Private Link, Key Vault, ACR, Azure Monitor). • Hands-on automation with Terraform and modern CI/CD (e.g., GitHub Actions or Azure DevOps). • Cloud security fundamentals (identity, network segmentation, secrets, encryption, vulnerability management) and compliance-aware operations; direct FedRAMP exposure is a plus. • Solid Linux, containers/Kubernetes, and networking (DNS, TLS, routing, firewalls, WAF) fundamentals.• Clear, concise communicator comfortable with cross-functional incident and problem management. • Must be able to support assigned shifts regardless of location. Nice-to-haves• FedRAMP High/IL5 operations experience; evidence of ATO readiness or audit participation. • Operating or migrating workloads at Azure platform scale (multi-subscription, policy/blueprints, landing zones). • Certifications: Azure Administration/Architect, CKA/CKAD, ITIL, CISSP/CISM. • Familiarity with AWS and/or GCP concepts and cross-cloud patterns.Benefits• Competitive compensation and benefits – we cover 88% of employee and dependents’ benefits premiums (US only), 401K match, generous PTO policy, and much more• Collaborative and innovative environment – make an impact on worldwide security while working on the hottest technology• Leadership that supports and encourages professional growth and development Apply tot his job