Remote Product Manager (PM) – Full‑Time Remote Role for SaaS Platform – Portage, Michigan – $110k‑$140k USD – Senior‑Level – Agile, OKR, JIRA, Figma

Remote, USA Full-time
TITLE:Remote Product Manager (PM) – Full‑TimeRemote Role for SaaS Platform – Portage, Michigan – $110k‑$140k USD – Senior‑Level – Agile, OKR, JIRA, Figma --- We’re a mid‑stage B2B SaaS company that grew from a garage‑side prototype to a $45 M ARR business in just three years. Our product suite now lives on the cloud, serving more than 3,200 enterprise customers across North America, Europe, and APAC. The decision to open aRemote Product Manager slot today wasn’t a whim; it’s a direct response to a wave of new enterprise contracts that demand faster feature cycles, tighter integration with AI services, and a more disciplined approach to outcomes‑based road‑mapping.In Portage, Michigan, we’ve built a small “hub” where a handful of our remote‑first team members occasionally gather for quarterly off‑sites and hack‑days. Even though the role is 100 % remote, we value that connection to our Portage community because many of our senior engineers and UX designers still call Portage home. If you’ve ever walked through the Riverfront Park in Portage or grabbed a coffee near the historic downtown district, you already share part of our daily rhythm. ### What you’ll own - Vision to execution – Translate high‑level product strategies into actionable two‑quarter road‑maps, aligning every feature with measurable outcomes (e.g., reduce churn by 12 % YoY, lift Net‑Revenue‑Retention to >115 %).- Cross‑functional leadership – Work day‑to‑day with a 5‑person engineering squad, a 3‑person design pod, a data science lead, and a 2‑person customer‑success squad. You’ll be the single point of accountability for delivering on the agreed OKRs and ensuring the team respects a 24‑hour SLA for internal feedback loops. - Customer voice champion – Conduct quarterly “voice‑of‑the‑customer” workshops, synthesize insights from Mixpanel, Amplitude, and 150+ support tickets per month, and turn them into clear user stories in JIRA.- Metrics & reporting – Own the product health dashboard in Tableau, updating it weekly with NPS, activation rates, and usage‑frequency trends. Your reports will directly inform the quarterly board review where we discuss progress toward the $60 M ARR target for FY26. ###The day‑to‑day rhythm A typical week might look like this: - Monday – Sprint planning in JIRA, backlog grooming with the engineering lead, and a 30‑minute stand‑up in Zoom; we make sure each story has a clear Definition of Done and a set of acceptance criteria linked in Confluence.- Tuesday – Deep‑dive analytics session using Amplitude to spot friction points in the onboarding funnel, followed by a brainstorming sketch in Figma with the design lead. - Wednesday – Customer interview slot (2 hours) with a mix of fintech and health‑tech clients, recorded and documented in Notion for the whole team to reference. - Thursday – Product demo to the sales org, then a retrospective retrospective (yes, we call it that) where we surface any blockers and recalibrate the sprint goals. - Friday – “Metrics Friday”: you pull the latest figures into Tableau, compare them against the prior week, and send a concise executive summary (no more than 300 words) to the VP of Product.We purposefully keep meetings under 45 minutes, and we use Slack for quick decisions. The culture is built on trust: you’ll have the autonomy to push decisions forward, but also the safety net of a supportive team that checks in regularly. > “I still remember the day we shipped our first AI‑driven feature – the celebration was just a pizza and a Slack thread full of GIFs. That moment reminded us that behind every line of code, there’s a story of curiosity and teamwork.” – Maya,Senior Engineer, Portage ### Who we’re looking for - Experience – Minimum 4 years as a product manager, product owner, or product lead in a SaaS environment; experience with enterprise‑grade platforms is a plus.- Technical chops – Comfortable reading API documentation, understanding micro‑service architectures, and speaking the language of engineers (you don’t need to code daily, but you should be able to ask the right questions). - Data‑driven mindset – Proven track record of using Mixpanel, Amplitude, or similar tools to drive decisions; you can translate a raw funnel drop‑off into a concrete hypothesis and a test plan. - Communication – Ability to craft clear, concise user stories; you can navigate stakeholder meetings without jargon, and you can tell a compelling product narrative that resonates with both technical and non‑technical audiences.- Leadership style – Servant‑leader who encourages experimentation, celebrates failures as learning moments, and holds the team accountable to agreed outcomes. A background in financial services, health tech, or education platforms would help you hit the ground running, as a third of our customers sit in those verticals. ###The team you’ll joinOur product org totals 12 core members (including you). The head of product, Alex, reports directly to the CEO and has been with the company since Day 1, shaping the vision that turned a $2 M seed round into a profitable business.The engineering team is split between front‑end React specialists and back‑end Go engineers; they live across the U.S., Canada, and a few members in Portage, Michigan. Design is led by Priya, who runs the visual identity and UX research from her studio near the Portage waterfront. Their combined expertise means you’ll be collaborating with people who have built products that handle millions of transactions per day, while still caring enough to proof‑read the copy on a new onboarding screen. ### Tools of the trade We rely on a focused toolkit that keeps the workflow lean and transparent: 1.JIRA – for sprint tracking and story management. 2. Confluence – where we capture decision logs, meeting notes, and architecture diagrams. 3. Aha! – our strategic road‑mapping platform that ties high‑level initiatives to quarterly goals. 4. Mixpanel – to surface user behavior and identify friction points. 5. Amplitude – for cohort analysis and feature adoption metrics. 6. Tableau – the visual home of our product health dashboards. 7. Figma – where designers prototype, and you give quick feedback on UI flow. 8.Sketch – occasionally used for high‑fidelity mockups, especially for mobile‑first work. 9. Slack – daily communication hub, integrated with JIRA notifications. 10. Notion – our knowledge base for onboarding docs, career development plans, and “random‑thoughts” board that the whole team contributes to. Learning any of these tools on the job is fine; what matters is the habit of keeping information accessible and decisions traceable. ### Why now mattersOur last quarter saw a 30 % increase in inbound leads from the banking sector, driven by a new partnership with a major cloud provider.That surge translated into a projected $8 M boost to the pipeline, but it also exposed gaps in our product’s security compliance features and reporting dashboards. The leadership team identified that without a dedicated product manager to own the “Enterprise Security” epic, we risk losing the momentum. Moreover, our recent acquisition of a small AI‑analytics startup adds a new data‑science layer that must be woven seamlessly into our existing platform. In short, the market is demanding faster, smarter, and more reliable releases – and we need someone who can steer that ship while keeping the crew aligned.### What you’ll get in return -Compensation – Base salary $110 k–$140 k USD, plus quarterly performance bonuses tied to product outcomes (average 12 % of base). - Equity – Stock option grant equivalent to 0.08 % of fully‑diluted shares, vested over four years with a one‑year cliff. - Benefits – Medical, dental, vision, 401(k) matching up to 5 % of salary, and a $1 200 annual home‑office stipend (because we know a good chair makes a difference). - Time off – Unlimited PTO policy, with a minimum of four weeks taken per year to ensure you recharge.-Professional growth – $2 000 annual budget for conferences, certifications, or personal development – you can spend it on the ProductCamp conference in Chicago or a Udacity nanodegree, whichever fuels your curiosity. - Culture – Monthly “virtual coffee” chats, quarterly in‑person retreats in Portage, Michigan (our last one was a weekend hike in the nearby Ozark foothills), and an open‑door Slack channel where anyone can share a meme, a book recommendation, or a quick win. ### How we hireOur hiring process is deliberately straightforward: 1.Resume & short cover letter – highlight a product launch you own end‑to‑end, and tell us why the Portage vibe resonates with you. 2. 30‑minute screen with a recruiter – we’ll discuss your experience, expectations, and answer any logistical questions about remote work. 3. Technical & product case study – you’ll receive a brief brief (no more than 2 pages) describing a hypothetical feature request. We expect a 1‑hour prep and a 30‑minute live walkthrough where you outline the problem, propose a solution, and sketch a high‑level roadmap.4. Panel interview – a 90‑minute conversation with the Head of Product, a senior engineer, and a designer. This is as much about us learning how you think as it is about you assessing whether our team chemistry feels right. 5. Reference check – one or two calls with former managers or peers who can speak to your product leadership style. If you’re excited by the idea of shaping a product that powers thousands of enterprises, love working alongside engineers who still call Portage home, and thrive in an environment where data drives decisions, we’d love to meet you.--- Ready to apply? Click “Apply” and attach your résumé, a one‑page “product brag sheet,” and a brief note about what you love about Portage, Michigan (the more specific, the better). We’ll get back to you within 48 hours. Welcome to a place where your product instincts can move the needle on a multi‑million‑dollar business, where remote work isn’t a buzzword but a reality, and where every team member’s voice matters. See you on the other side! Apply tot his job
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