Oncology Triage Registered Nurse, Anywhere

Job TypeFull-timeDescriptionPOSITION SUMMARY:An oncology telephone triage nurse helps existing oncology and hematology patients with care over the phone. They often provide a cursory assessment of the patients and help them decide if they need to seek emergency treatment, make an appointment with a doctor, or treat themselves at home collaborating with other health care providers to deliver care and document outcomes. CORE ESSENTIAL RESPONSIBILITIES:• Triage incoming calls from patients and physician offices, prioritizing and returning calls on the same day.• Manage scan authorizations and ensure timely approval of radiology orders. • Collaborate with providers on treatment side effects and appropriate actions. • Maintain therapeutic communication with patients and families. • Assist with prescriptions, refills, and review lab/imaging results with providers. • Place orders for tests and procedures as confirmed by providers. • Address clinical issues and escalate serious concerns to providers. • Reduce unnecessary clinic visits and ER trips by providing self-care and symptom management advice.• Arrange appointments for non-urgent cases and consult with providers as needed. • Provide phone consultations, education, and triage based on oncology guidelines. • Determine urgency of care based on assessment and patient history. • Record consultations and treatments in the EHR system. • Assist in implementing oncology policies and NCCN guidelines. RequirementsREQUIRED EDUCATION & EXPERIENCE• Associate's Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from an accredited nursing program required.• At least 1–2 years of oncology and/or infusion nursing experience preferredREQUIRED CERTIFICATES, LICENSE OR REGISTRATION• Current Registered Nurse (RN) license in the applicable state (required)• Oncology Certified Nurse (OCN) – preferred• Basic Life Support (BLS) certification – requiredREQUIRED KNOWLEDGE, SKILLS OR ABILITIES• Solid understanding of oncology and hematology conditions, treatments, and symptom management. • Proficient in clinical triage protocols, including assessing symptom severity and guiding appropriate care pathways.• Knowledge of HIPAA regulations and documentation standards in electronic health records (EHR), such as EPIC. Apply tot his job