ManyChat Automation Specialist Needed for Keyword Response
We are seeking a skilled ManyChat specialist to automate responses based on specific keywords. The job involves setting up a greeting message and a follow-up message for users who trigger the keyword. You will also need to tag users to streamline communication and avoid sending repeated messages. Additionally, a notification for follow-up will be required 2 days after the initial response. If you have experience with ManyChat and can execute these tasks efficiently, we would love to hear from you! See below for detailed scope:FLOW OBJECTIVE #1The goal is to automatically reply to a specific keyword that a user sends via Instagram DM in response to a CTA in my posts.Each keyword must trigger:• A greeting + a pre-written message associated with that keyword• Only one response per user per keyword (avoid duplicate messages caused by IG or ManyChat delays)• Apply a tag to the user after sending the message, so the system knows they already received it• A notification/reminder after 2 days so I can manually follow upThe following flow outline (generated previously with ChatGPT) shows what is needed:A single, immediate automatic response when someone sends a keyword through Instagram DM.IDEAL FLOW STRUCTURE IN MANYCHAT1. Create a “Keyword Trigger” for each keywordGo to: Automation → KeywordsFor each keyword (example: PADRE)• Condition: If message contains: “PADRE”• Action: Start a Flow → select the corresponding flowRepeat this for all keywords:PADRE, MASCULINO, AMAZONAS, CONSTELAR, LINAJE, PRINCESOTip: Use Exact Match to avoid false triggers from similar words. 2. Build the base flow with one single welcome messageInside the Flow Builder:1. Add one message block with the pre-written greeting + response for that keyword2.Disable Smart Delays, Conditions, and “Continue to next step”—the flow must end after that message3. Add a tag to track deliveryo Example: Tag: Keyword_PADREThis tag is essential to avoid repeated replies. 3. Prevent duplicate messages (critical)In the flow settings:• Enable “Stop multiple triggers per user”• Enable “User can trigger this keyword only once”To guarantee no duplicates at all, add a condition at the beginning:If user has tag Keyword_PADRE → End FlowThis ensures the flow never sends the same message twice, even if the user repeats the keyword.4. Add human follow-upAfter ManyChat sends the automated message, I will manually follow up. The system must allow me to:• See new keyword triggers in the ManyChat or Instagram Inbox• Identify users by the tag Keyword_PADRE• Optionally receive an internal notification (for me or an assistant) confirming that the keyword was triggeredThis ensures personalized follow-up after 2 days. FLOW OBJECTIVE #2Create a second automation where a user comments a keyword on an Instagram post and receives a gift or resource in their DM.Requirements:• Send the gift only once per user• Prevent duplicate messages• Avoid triggering too aggressively so Instagram does not flag the account as spam• Must comply with Instagram’s rate limits and comment-to-DM rulesFLOW OBJECTIVE #3Create a third automation that only replies to comments, inviting users to message me in DM — and nothing else. Requirements:• The reply must look natural, not forced engagement• Avoid repetitive or spammy responses• Must respect Instagram’s frequency limits for automatic comment replies Apply tot his job