Director, ISV Partnerships job at Braze in Austin, TX

Title: Director, ISV PartnershipsType:HybridLocation: Austin United StatesJob Description:At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you.There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.If Braze sounds like a place where you can thrive, we can't wait to meet you. What You'll DoDefine and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable plan for partner selection, growth, and successEstablish Braze as a leader in the technology ecosystem through presence at industry events and active engagement with existing and prospective technology partnersDrive commercial impact by aligning with the Commercial Partnerships team to support the ability for ISV partnerships to influence and source measurable revenueStrengthen cross-functional alignment with Product, Engineering, and CX to ensure ISV integrations enhance customer value, accelerate product adoption and support retentionLead and develop the ISV Partnerships team (currently three Partner Technical Managers), providing structure, mentorship, and accountabilityOversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimized partner listings and documentationMaintain and report on KPIs including number of new partners, time-to-integration and integration utilization/efficacyFoster innovation by staying ahead of MarTech trends and identifying opportunities to build integrations with technologies that strengthen the Braze market positionSupport the creation of joint marketing narratives and tri-party initiatives that highlight the Braze technology partner ecosystem and showcase customer outcomes driven by integrationsWho You Are7+ years of experience in technology partnerships or ecosystem leadership, ideally within a SaaS, MarTech, or data platform environmentYou bring a balance of commercial (or go-to-market) and technical experience, such as a degree in Computer Science or Engineering, or career experience in a technical roleProven experience building and scaling ISV or Technology Partner programs with measurable commercial and strategic impactA systems thinker who can connect the dots between Product, Partner, and GTM teams to drive mutual valueStrong executive presence and relationship gravitas, able to engage credibly with senior stakeholders at both emerging and established technology companiesComfortable operating in ambiguity and growth environments, with a track record of introducing structure and clarity without slowing innovationFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $173,800 and $204,500/year with an expected On bolthires Earnings (OTE) between $217,300 and $255,600/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFERBraze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here.More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:Competitive compensation that may include equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipendA curated in-office employee experience, designed to foster community, team connections, and innovationOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matchingEmployee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to WorkABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore.In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo - not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. Apply tot his job