Customer Support Representative- Remote (Must Live In NV)

Customer Support Representative-Remote (Must Live In NV)$17.50/hr. + quarterly bonuses (average $700)Must live in IL, IN, MI, WI, MN, IA, MO, UT, NV, AZ, NM, ID, or WYCustomer Support Specialist – Help Small Businesses Thrive! Join a fast-growing fintech company that empowers small business owners with the funding and financial tools they need to succeed. If you love helping people, problem-solving, and working in a dynamic, inclusive environment, this could be the perfect next step in your career.What You’ll Do:• Support small business owners via phone, email, chat, and outbound follow-ups• Resolve inquiries quickly and accurately using our innovative tools and systems• Provide excellent customer experiences by listening, empathizing, and guiding clients toward solutions• Identify trends, risks, and opportunities to improve products and processes• Collaborate with a growing team and stay flexible to business needsWhat We’re Looking For:• 1-2 year minimum of customer service or related experience• Banking/finance experience is a plus• Strong written and verbal communication skills• Ability to handle tough conversations with professionalism and empathy• Tech-savvy and quick to learn new systems• Reliable, distraction-free home workspace with consistent internet• Excitement to grow your career in fintech and support small business ownersPerks &Benefits:• Medical, Dental, Vision• 401(k)• Generous PTO• Clear career growth paths• Collaborative, supportive team culturePrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class.All applicants applying for U.S. job openings must be authorized to work in the United States. Apply tot his job