Vice President, Marketing Communications
DescriptionRole: Vice President, Marketing CommunicationsDepartment: Global Marketing CommunicationsLocation: Virgina Beach, VA (Hybrid) -Remote Candidates will also be considered. General Description:The Vice President, Marketing & Communications is a senior leader responsible for setting the vision and driving the execution of global marketing and communications activities across Operation Smile. Reporting to theSenior Vice President, Global Marketing & Strategy, this role ensures that the organization's brand, messaging, and strategy are consistently represented across all channels, regions, and stakeholder touchpoints.This leader oversees a unified global marketing and communications team, collaborating closely with regional offices, development and fundraising teams, and internal partners to create alignment and amplify impact. The ideal candidate is both a strategic thinker and a hands-on operator-capable of balancing global cohesion with local customization in support of organizational priorities. Essential Functions: Strategic Leadership & Planning• Develop and lead the implementation of annual and multi-year global marketing and communications plans aligned with OSI's strategic priorities and brand framework.• Ensure all initiatives reflect consistent application of brand, tone, and values-while allowing for regional and local adaptation. • Serve as a trusted advisor to senior leadership, integrating marketing strategy across departments and global initiatives. Team & Department Oversight• Direct a multi-disciplinary, globally dispersed MarCom team across Content & Storytelling, Creative Services, Brand, Communications, and Digital. • Build and sustain a high-performing team culture emphasizing collaboration, accountability, and innovation.• Establish and monitor performance metrics and KPIs to measure impact and continuously improve outcomes. Execution & Activation• Oversee day-to-day execution of campaigns, digital initiatives, and media engagement. • Ensure timely delivery and quality of marketing activations that support fundraising, advocacy, and program impact worldwide. Cross-Functional Collaboration• Partner with Global Development/Fundraising teams to strengthen donor engagement through storytelling, campaign strategy, and audience segmentation.• Collaborate with regional and program teams to adapt global messaging to reflect local language, culture, and context. • Serve as a bridge between brand strategy and field-level implementation to ensure alignment and cohesion. Media, Digital & Data Strategy• Guide the evolution of OSI's digital presence, including website, social channels, and paid media strategies. • Support earned media efforts and maintain relationships with journalists and influencers to elevate global visibility. • Leverage data analytics to evaluate impact, optimize engagement, and inform future strategy.RequirementsJob Qualifications and Skills Required:• 15+ years of progressive leadership experience in marketing, communications, or media-preferably within a global, mission-driven organization. • Demonstrated success managing complex global campaigns with distributed teams and diverse stakeholders. • Deep knowledge of integrated marketing strategy, content development, digital ecosystems, and brand governance. • Background in marketing, media, or public affairs a strong advantage. • Commitment to equity, inclusion, and ethical storytelling.Core Competencies and Personal Attributes:• Mission-driven and passionate about advancing global health impact. • Highly collaborative, with the ability to inspire and mobilize teams. • Adaptable and resourceful, comfortable navigating ambiguity and change. • Proactive leader who combines big-picture thinking with hands-on execution. Work Environment & Travel:• Flexible work environment with the option for remote or hybrid arrangements. • Requires willingness to work across time zones and travel internationally as needed (10-20%).Compensation:Operation Smile is committed to pay transparency. The anticipated salary range for this position is $132,200 to $150,600, which may vary slightly based on a candidate's experience, qualifications, and geographic location. Why Operation Smile? Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being. A Brighter Future - Make saving for the future easy with Operation Smile's 401(k) plan, featuring Safe Harbor and employer matching.Cha-ching! Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles! Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what! TakeYour Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation. Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives. Apply tot his job