Transportation Representative, NOC Rail
DescriptionDescriptionOverviewJob Description for L2 associatesThe L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary Of ResponsibilitiesEffectively communicate in a clear and professional manner at all timesProvides/ expedites prompt and efficient service to Amazon customers/ delivery partnersEffectively manage sensitive cases by reporting up the escalation matrixDemonstrate excellent time-management skillsMaintains or exceeds targeted performance metricsActively seek solutions through logical reasoning and identify trends to suggest process improvementsBasic Qualifications• Bachelor's degree or equivalent, or experience translating customer needs into business requirementsPreferred Qualifications• Undergraduate degree in mathematics, engineering, statistics, computer science or a related field, or experience working for Amazon or any Amazon subsidiary or affiliateOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Tamil Nadu - D31Job ID: A3125212 Apply tot his job