Training Consultant - Urology
We are looking for a driven Training Consultant to join our Customer Success Team focused on training small and medium complexity practices on our proprietary software. The individual will help facilitate learning for various audiences, applying their expertise to improve the standard of training materials and achieve business goals. Requirements• Train clients on medical software and the use of features and functions of the service using classroom, remote, on-the-job, and blended training techniques.• Establish rapport; gain and maintain credibility with diverse audiences. • Report software improvements and enhancements to software engineers. • Help our clients adopt best practices in using our solution to manage their practice. • Manage time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time. • Manage the client training schedule, and the workflow of the practice and coordinates with project managers and administrators to properly execute the training for all staff.• Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices. • Record details of client feedback through the training process. • Contribute to the creation of training resource material. • Maintain certification of 80% or higher on all application material and quizzes. Benefits• Comprehensive health, accidental, and life insurance plans• Annual wellness allowance• Earned, casual, and sick leaves• Bereavement leave• Paid parental leaves• Celebration leave• Company-paid holidays• 401(k) matching• Generous Paid Time Off and Paid Parental Leave programs• Company paid Life and Disability benefits• Flexible Spending Account• Employee Assistance Programs• Professional development opportunities• Tuition reimbursement programs• Unlimited access to LinkedIn Learning Apply tot his job