Senior Agency Compliance Officer

Senior Agency Compliance OfficerRemote with some travel (Florida preferred) | Full-TimeJoin our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences. TheSenior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies.This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance. What You'll DoCompliance Oversight & Risk Management• Develop and manage a company-wide compliance program in accordance with state and federal regulations• Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies• Conduct audits and investigations; recommend and implement corrective actions• Maintain and revise the company’s compliance manual and code of conduct as neededTraining & Education• Design and lead compliance and ethics training for employees, agents, and contractors• Ensure all staff are knowledgeable of applicable laws and internal policies• Maintain training records and ensure ongoing compliance educationOperational Support & Communication• Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution• Support agent and client inquiries across multiple communication channels• Collaborate with internal departments and vendors to resolve policy, commission, and system issuesGovernance & Reporting• Report to and collaborate with the compliance committee, executive leadership, and board of directors• Track compliance incidents and outcomes; prepare and present routine reports• Ensure contracts and business documents contain appropriate compliance languageCulture & Ethics• Promote a strong culture of compliance, ethics, and transparency• Support HR in conducting background checks and administering disciplinary actions related to complianceWhat We're Looking For• 3–5 years of insurance carrier or agency experience in a compliance-related role• In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards• Strong organizational and analytical skills• Excellent verbal and written communication abilities• Florida Insurance Licenses Required (active and in good standing)• 2-15 License – Health, Life, & Variable Annuities• 2-20 License – General Lines• Bachelor’s degree preferred• Proficient in Microsoft Office, IVANS, and agency or policy management systems• Ability to manage multiple priorities, work independently, and collaborate across teamsWhy Entratus• Remote-first, team-oriented culture• Help shape products that use AI to solve real enterprise pain• Work with a lean, senior team and take ownership from day one• Great flexibility, meaningful work, and room to grow!Apply tot his job