Scheduler - Remote Spanish Bilingual, Mon-Thurs and Sat

About the positionResponsibilities• Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call. • Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.). • Verifies patient demographic, insurance information and secures payment of patients financial liability/performing collection efforts. • If assigned to Order Management: verifies order is complete and matches scheduled procedure.Includes indexing and exporting physicians orders to correct account number. • If assigned to complex Pre-Reg: Collect and verify required patient demographic and financial data elements, including determining a patient's financial responsibility and securing pre-payment for future services/performing collection efforts. • Create a complete pre-registration account for an upcoming inpatient/surgical admission. • Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility.• Other duties as assigned based on departmental needs. Requirements• High school diploma or GED. • Ability to work in a production driven call-center environment. • Familiarity with working with dual computer monitors. • Basic typing ability. • Working knowledge of Windows based computer environment. • Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously. • Strong written and verbal communication skills. Nice-to-haves• Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college).• Completion of related medical certification program. • Telephone/call center experience. • Pre-registration and/or scheduling experience. • 2-3 years of customer service experience. Benefits• Medical, dental, vision, disability, and life insurance. • Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. • 401k with up to 6% employer match. • 10 paid holidays per year. • Health savings accounts, healthcare & dependent flexible spending accounts.• Employee Assistance program, Employee discount program. • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Apply tot his job