[Remote] Vice President of Operations - Remote

Note:The job is a remote job and is open to candidates in USA. OneDigital is a company focused on helping people achieve their best work and lives. They are seeking a Vice President of Operations responsible for driving operational excellence and cross-functional alignment within their Pharmacy Consulting Practice, addressing departmental challenges while leveraging technology and AI for growth. Responsibilities• Break down silos and foster cross-team collaboration through structured leadership meetings, shared goals, and actionable outcomes.• Lead process automation initiatives (RFP, reporting, contract review) to reduce manual work, eliminate bottlenecks, and improve scalability. • Develop and implement a unified CRM and project management system to streamline operations and enhance visibility. • Address resource constraints by advocating for scalable staffing models, capacity planning, and targeted hiring—especially in account management and analytics. • Modernize client reporting and analytics, introducing enhanced benchmarking, improved UI/UX, and client portals to maintain competitive differentiation.• Drive integration with OneDigital, unifying branding, technology, and client engagement for a cohesive market offering. • Establish and monitor operational KPIs, ensuring continuous improvement and accountability across all teams. • Champion a culture of transparency, innovation, and client-centricity. • Collaborate closely with the VP of Clinical Services to align operational and clinical strategies, ensuring seamless client delivery and innovation. • Work with OneDigital teams to drive business integration, cross-selling, and resource sharing.Skills• Bachelor’s degree in business, healthcare, or related field. • 10+ years of progressive leadership experience in healthcare consulting, pharmacy benefit management, or related operations. • Demonstrated success in leading multi-disciplinary teams and managing complex, cross-functional projects. • Proven track record in process improvement, automation, and technology adoption. • Strong analytical, strategic planning, and change management skills. • Excellent communication, stakeholder management, and team-building abilities.• Experience with CRM, project management, and reporting/analytics tools. • Commitment to people-first leadership, transparency, and continuous improvement. Benefits• Health, wellbeing, retirement, and other financial benefits• Paid time off• Overtime pay for non-exempt employees• Robust learning and development programs• Reimbursement of job-related expenses per the company policy• Employee perks and discountsCompany Overview• OneDigital is focused exclusively on employee benefits. It was founded in 2000, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees.Its website is Apply tot his job