Remote Live Chat Agent PT/FT in Brainerd, MN

Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home jobCompany: Cragun CorporationJob description: As our live chat agent, you’ll be tasked with the most important job at our company—customer happiness. You’ll be responsible for creating experiences for customers that have a direct impact on the health and bottom-line for our company.? To be a successful customer service representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable knowledgeable, and adaptable.?BenefitsPay Range: $18.00 - $22.00• Health, Dental, Vision• Dependent Care Account• Health Club Membership• Accident and Critical Illness Insurance• Work from home• College tuition for children of employeesRequirements:• High school diploma or equivalent.? • More education or experience may be preferred.? • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.? • Understanding of company products, services, and policies.? • Proficiency with computers, especially with CRM software, and strong typing skills.?• Ability to ask prying questions and diffuse tense situations.? • Strong time management and decision making skills.? • Adaptability and accountability.? • Fluency in multiple languages may be desired.? What Will I Be Doing? • Answering phones, emails, and live chat from customers• Professionally responding to customer inquiries• Identifying, escalating priority issues, and reporting to high-level management. • Following up on complicated customer interactions where required. • Recording details of customer interactions (proficiently and accurately)• Develop rapport with customers, with an upbeat and positive attitude• Offer solutions- not excusesWhat qualities do I have?• Excellent customer service attitude. • Ability to engage and tailor interactions with each customer, making their experience exceptional• Friendly, confident, and a self-starter• Strong verbal and written communicator• Positive and quick troubleshooterPowered by WebbtreeRemote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home jobExpected salary:Location: Brainerd, MNRemote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home jobJob date: Wed, 28 Jun 2023 22:48:52 GMTApply for the job now!Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job Apply tot his job