REMOTE Class Action CSR

Our client, a leading organization in the customer service industry, is seeking a dedicated and motivated REMOTE Class Action CSR to join their dynamic team. As a REMOTE Class Action CSR, you will be an essential part of the customer support department, providing high-quality assistance to clients and ensuring their concerns are addressed efficiently. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive attitude, aligning successfully with the organization's commitment to exceptional service.Job Title: REMOTE Class Action CSRLocation: El Segundo, CAPay Range:Shift: Work hours are from 9AM EST until 8PM EST, with 8-hour shifts. What's the Job? • Provide exceptional customer service support via phone and written communication. • Assist clients with inquiries related to class action legal cases. • Maintain accurate and detailed records of customer interactions. • Handle high-volume call center operations efficiently and professionally. • Collaborate with team members to resolve complex customer issues promptly.What's Needed? • Excellent command of the English language, both written and spoken. • Strong attention to detail and organizational skills. • Ability to work flexible hours within the specified shift window. • Legal knowledge and prior call center experience in high-volume environments are advantageous. • Spanish language skills are a plus but not required. What's in it for me? • Competitive hourly pay of $21.00/hr. • Opportunity to transition from contract to permanent employment. • Engage in meaningful work supporting clients through impactful legal support roles.• Work with a diverse and inclusive team committed to your growth. • Gain valuable experience in a fast-paced customer service environment. Upon completion of waiting period associates are eligible for:• Medical and Prescription Drug Plans• Dental Plan• Supplemental Life Insurance• Short Term Disability Insurance• 401(k)If this is a role that interests you and you'd like to learn more, click and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.Apply tot his job