[Remote] Billing Technical Analyst I (Remote)

Note:The job is a remote job and is open to candidates in USA. California FAIR Plan Association is seeking a Billing Technical Analyst I to assist with the design, testing, and implementation of billing processes. This role combines technical proficiency with financial insight to ensure accurate billing and recommend improvements to the processes. Responsibilities• Assist with the design, testing and implementation of billing processes ensuring timely and accurate customer billing. • Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects.• Document results to track and communicate outcomes. Perform follow-up rounds of testing as needed. • Investigate and resolve billing system discrepancies and errors. • Collaborate and communicate with other departments to ensure billing accuracy. • Ensure invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations. • Identify and recommend opportunities for improvements to billing policies and procedures. • Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics.• Monitor billing invoices and forms generation cycles and alert management of failures. • Manage ad hoc customer billing and respond to customer inquiries regarding bills. • Provide coverage for team members as needed. • Participate in cross-training initiatives to ensure continuity of operations and minimize disruption to essential processes. • Assist with user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects. • Assist with preparation of analytical reports.• Run Billing SQL queries. Skills• Bachelor’s degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent required. • 1 to 3 years accounting or business analytics work experience required (Billing Technical Analyst I). • Strong analytical and problem-solving skills. • Excellent oral and written communication skills. • Excellent technical skills, including Understanding of Billing workflows of Duck Creek or other Proprietary billing systems. • Ability to write clear documentation for billing processes, system configurations, and audit trails.• Detail oriented and comprehensive documentation skills. • Excellent time management skills. • Advanced Excel and Word skills. • Proficient with SQL• Power Query• Index Match• Nested If functionsCompany Overview• California FAIR Plan Association provides property insurance. It was founded in 1968, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is Apply tot his job