Linux Technical Support Engineer
Linux Technical Support Engineer,Virtuozzo - one of the most perspective technology companies in the world. We are a private, profitable and rapidly growing global software company with a startup spirit. Virtuozzo delivers a virtual infrastructure platform that enables service providers and enterprises to leverage containers, virtual machines, and software-defined storage with backups, image management, and automation tools — all in a single solution. Responsibilities:Coordination, evaluation, sorting out and solving reported customer problems ensuring customer satisfactionPerforming analysis and evaluations of technical performance and reliability of products, systems, and servicesMaintenance of internal and external knowledgebase on company’s products and troubleshooting proceduresAdhering to defined standards and measures for quality and customer satisfaction requirements and provide feedback according to SLAsRequirementsDesire to grow as an IT professional with focus on advanced/expert Linux knowledgeAbility to work only three days a week with one night shiftUnderstanding of OS structure and Linux configuration skillsOperating system installation, configuration, upgrade, and maintenance experience (Linux)Networking and network services (Linux) configuration experienceExperience with troubleshooting/monitoring utilities (Linux)English (Upper intermediate or above)Great communication and interpersonal skillsAbility to stay calm and focusedDocker, Kubernetes, OpenStack experience (would be considered as a plus)Redhat or LPI certificates (would be considered as a huge plus)BenefitsWith Virtuozzo you will:Skyrocket your knowledge on how Linux works with supervision of our trainers and help of well-knit team of professional support engineersFind out how Linux used by huge enterprises all over the worldPrepare your knowledge base for further career growth with VirtuozzoBe acquainted with our customers to get a boost in your communication skillsAnd get:Access to training resources for self-studyEnglish courses with proficient teachersCompetitive salary and semi-annual salary reviewApply tot his job