Lead Public Safety Dispatcher

SummaryThis is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base to recruit and appoint qualified candidates to positions in the competitive service. About thePosition: Serves as a Lead Emergency Service Dispatcher providing emergency police, fire and medical services to the public for the Directorate of Emergency Services, Police/PM Division on Dugway Proving Grounds, UT. DutiesHelp• Distribute and balance workload; provide guidance/training to staff as needed.• Receive and evaluate 911 emergency calls. • Identify the determinant and level of response and provide this information and any additional information to the responding units. • Transfer caller to proper agency as determined or dispatch a variety of emergency equipment to include police, rescue or hazardous material unit. • Provide assistance to medical, police and fire personnel by acting as liaison between department personnel and other agencies. RequirementsHelpConditions of employment• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.• Position is subject to shift work. • The incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty including nights, weekends, and holidays. Subject to callback, on call and mandatory overtime as mission requires. • The incumbent may be required to wear a uniform. • Incumbent is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.• The work is performed in a highly stressful, restricted office environment. • Newly hired personnel are required to obtain and maintain the certifications outlined in this section within one year of employment. • Incumbent is required to possess and maintain certification in CPR, Emergency Medical Dispatch System, DoD Hazardous Materials Awareness, DoD Telecommunications I/II, ALERTS, NCIC, and Wisconsin Law Enforcement Telecommunications System (TIME). • TDY up to 5% required. • Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.While probationary the incumbent can be terminated with limited appeal rights. QualificationsWho May Apply: US CitizensIn order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. SpecializedExperience: One year of specialized experience which includes:1) Operating dispatching, communications and automation systems; and2) Processing incoming emergency/non-emergency call requests for fire, medical and/or police assistance; and3) Coordinating emergency services with law enforcement/emergency response agencies; and4) Providing/explaining guidance on emergency service dispatching policies/procedures.This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). Education: One and a half years (i.e., 27 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Emergency Management, Emergency Response, Disaster Management or related field of study. (Note: You must attach a copy of your transcripts.)Combination of Education andExperience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond one year (total semester hours minus 18) by 9. Add the two percentages. EducationFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S.education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:Additional information• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. • You will be required to provide proof of U.S. Citizenship. • One year trial/probationary period may be required. • Direct Deposit of Pay is required. • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. • This is a(n) LogisticsCareer Field position. • Multiple positions may be filled from this announcement. • Salary includes applicable locality pay or Local Market Supplement. • Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.• Recruitment and relocation incentives may be authorized. • Student loan repayment may be authorized. • Salary negotiations for those candidates who are new to Federal service may be authorized. • Credit for Prior Non-Federal Work Experience and Certain Military Service for Determining Annual Leave Accrual Rate may be authorized. Expand Hide additional informationCandidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.Apply tot his job