Note: The job is a remote job and is open to candidates in USA. OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services. As a Sr. Workday Benefits Consultant, you will work directly with customers and internal teams to resolve complex issues, perform system testing, and handle change requests.
Responsibilities
- Coordinate, troubleshoot, and manage Workday system issues to resolution
- Act as a primary customer point of contact for cases and projects
- Analyze business requirements, offer solutions, and guide best practices based on business, functional, and technical knowledge
- Responsible for adhering to the current BPaaS Support methodology while influencing best practices, process improvements, and procedures
- Manage time and caseload using a case management system
- Provide peer review to other consultants for production moves
- Mentor new team members as required
- Stay abreast of Workday system releases and enhancements, and communicate those to customers with recommendations for the best application for their environment
Skills
- Must have active Workday Benefits certification
- 2-4 years of Workday Benefits experience, including an understanding of benefit concepts such as plan designs, COBRA, Evidence of Insurability, and age reduction rules
- Functional experience with configuration and support of Open Enrollment (highly complex), ACA Configuration, Benefit Plans Configurations, Rate Changes, Data Loads
- Skilled in time management and multitasking, effectively handling multiple cases and customers simultaneously
- Intermediate/advanced level Excel skills
- Bachelor's degree
- Workday Reporting Certification and/or experience preferred
Company Overview
Company H1B Sponsorship