Note: The job is a remote job and is open to candidates in USA. Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. The Solutions Consultant, Post Sales will partner with Account Management to deepen and expand relationships with existing Ramp customers, acting as a technical and financial subject matter expert across the customer lifecycle.
Responsibilities
- Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
- Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
- Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
- Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
- Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
- Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
- Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
- Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
- Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base
Skills
- 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
- Experience running product demonstrations and translating complex technical capabilities into clear business value
- Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
- Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
- Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion
Benefits
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Company Overview
Company H1B Sponsorship