Note: The job is a remote job and is open to candidates in USA. Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. The Sales Support Engineer role involves supporting sales efforts in the construction market, managing customer relationships, and assisting with project proposals and order management.
Responsibilities
- Support sales on Tier 1 and Tier 2 target contractors
- Prospecting, developing, and expanding new business
- Managing, developing, and expanding customer relationships by responding to inquiries, escalating urgent matters and proactively updating on project developments
- Assist Sales Engineers with strategic large project proposal preparation
- Prepare for and generate product documentation
- Supporting Order Entry and Handover process responsibilities
- Developing internal process improvements in sales cycle
- Post-sale order management / change order management
- Technical liaison between customer and business unit
- Primary point of contact and/or assists with coverage for SE’s out of office
- Takes lead on miscellaneous requests such as replacement parts for disconnect switches, panelboards, add to-existing breakers, etc
- Customer Support Ambassador
- Know who to go to within Customer Support organization
- Rigorous follow-up; understands escalation paths
- Position has the potential to develop the skills necessary to move into a sales position if desired
- Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA
Skills
- Bachelor's degree in Mechanical/Electrical Engineering desired, although candidates with varying degrees will also be considered based on experience
- A combination of education and directly related work experience will also be considered in lieu of a BS degree
- 3+ years ability to manage, develop and expand customer relationships
- Candidate will reside and work within assigned territory and must be willing and available to travel for company training, business unit meetings and territory support
- Proficient in Microsoft Office applications shows the discipline and willingness to work with our proprietary web-based enterprise systems
- Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization
- 1 to 3+ Electrical Industry sales experience
- 1 to 3+ Contractor/Manufacturer/Distributor work experience
- 1 to 3+ Previous sales or similar professional experience
Benefits
- Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be located here: https://www.benefitsquickstart.com/siemens/index.html.
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