Note: The job is a remote job and is open to candidates in USA. SpotHero is a rapidly growing company focused on revolutionizing the parking industry through technology. The Sales Coordinator will support the Regional Growth team by ensuring data integrity, pricing accuracy, and operational excellence across operator accounts.
Responsibilities
- Cleanup and maintain operator contact information, understanding the different roles - Location Contact Functions (LCFs) in Salesforce
- Enter new operator location information into the internal onboarding forms
- Review and validate external websites and Salesforce to understand accuracy of operator data to make updates and recommendations to the regional growth team where needed
- Reach out to existing operators by phone and email to verify information and make recommendations on ways to optimize their portfolio
- Audit maps, competitive websites, and operator websites to ensure we have the most up to date location availability and pricing information
- Understand competitive rates with internal reporting, websites, and external sources to make optimization recommendations to the growth team
- Work with their assigned regions on special projects as needed
Skills
- Demonstrated experience in sales support, customer service, operations, marketplace operations, revenue operations, customer support operations, or a related field
- Exceptional attention to detail, problem solving abilities, and organizational skills
- Comfortable working in spreadsheets, dashboards, and multiple operational systems simultaneously
- Ability to identify patterns, inconsistencies, and operational opportunities within data
- Excellent written and verbal communication skills with the ability to communicate and collaborate effectively with internal and external stakeholders
- Self-motivated, dependable, and able to manage repetitive, detail-oriented workflows with a high degree of accuracy
- Strong process discipline and documentation habits
Company Overview