Note: The job is a remote job and is open to candidates in USA. ZoomInfo is a company that accelerates careers and fosters a culture of creativity and accountability. As the Head of People Analytics & Innovation, you will build and lead the people analytics function, developing AI-powered tools and strategies that drive decision-making in HR. This role requires a combination of technical expertise and strategic insight to translate people data into actionable business outcomes.
Responsibilities
- Build and lead ZoomInfo's People Analytics & Innovation function, including hiring, developing, and managing two individual contributors
- Define and execute the people analytics strategy and roadmap, translating HR and business priorities into a pipeline of high-impact analytics projects and AI-powered tools
- Design and build custom AI tools, automation, and applications (using Python, MCPs, LLMs, and related technologies) that fundamentally improve how HR operates and makes decisions
- Develop predictive and prescriptive models across workforce planning, attrition/retention, engagement, talent mobility, and employee experience
- Create and maintain executive-ready dashboards, reports, and data visualizations that surface actionable insights for senior leadership
- Own the design, deployment, and analysis of enterprise-wide qualitative instruments (e.g., employee surveys, pulse checks) and synthesize findings into strategic recommendations
- Partner with HR leadership and cross-functional stakeholders to identify high-value analytical questions, scope projects, and deliver data-driven recommendations
- Transform complex analytical findings into clear, compelling narratives and presentations for executive audiences, including the ELT
- Establish scalable data infrastructure, governance frameworks, and measurement processes that enable a self-service analytics culture over time
- Stay current on emerging trends in people analytics, AI/ML, and HR technology — and proactively identify opportunities to apply them at ZoomInfo
- Collaborate with global Compliance, Privacy, Legal, and Risk teams to ensure people analytics initiatives adhere to regulatory requirements, data privacy standards, and internal governance policies
- Partner with enterprise Data Engineering and Infrastructure teams to architect, test, and deploy analytics solutions and AI tools into production environments
- Foster a team culture of experimentation, intellectual curiosity, and bias toward action
Skills
- 8+ years of progressive experience in people analytics, workforce analytics, HR data science, or a related quantitative field
- 3+ years of experience managing or leading an analytics team, including hiring, coaching, and developing talent
- Demonstrated experience building AI/ML tools, applications, or automation from scratch in a professional setting (not just model training — full product delivery)
- Strong hands-on proficiency in Python and SQL; experience with data manipulation, statistical modeling, and building production-grade scripts and applications
- Experience working with modern AI/ML tools and frameworks (e.g., LLMs, GenAI APIs, MCP architecture, NLP)
- Proven ability to design and execute enterprise survey programs and translate qualitative data into quantitative insights
- Exceptional data storytelling skills — ability to synthesize complex analysis into clear, executive-ready communications
- Experience working with HRIS platforms (e.g., Workday) and analytics/BI tools (e.g., Snowflake, Tableau, Looker, or similar)
- Demonstrated track record of operating as a player-coach: setting strategy while personally delivering technical work
- Bachelor's degree in a quantitative field (e.g., Data Science, Statistics, I/O Psychology, Economics, Computer Science, or related)
- Master's or Doctoral degree in a quantitative, business, or social science field (e.g., I/O Psychology, Data Science, Statistics, Organizational Behavior, Economics, Computer Science)
- Experience building a people analytics function or team from scratch
- Familiarity with MCP (Model Context Protocol) architecture and building AI agent workflows
- Experience with Workday RAAS reporting and Snowflake data environments
- Background in building self-service analytics platforms or democratizing data access within an organization
- Experience at a high-growth technology company or a company that has undergone significant organizational transformation
Benefits
- Bonus
- Equity
- Benefits
- Comprehensive benefits
- Holistic mind, body and lifestyle programs designed for overall well-being
Company Overview
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