Note: The job is a remote job and is open to candidates in USA. Digital Monitoring Products is a U.S.-based manufacturer specializing in professional-grade intrusion detection and physical security solutions. They are seeking a Sales Engineer to support the sales channel across intrusion detection, access control, and video surveillance, helping customers design and deploy security solutions.
Responsibilities
- Serve as a primary technical resource for the North American sales team and dealer/integrator network
- Design and scope integrated security systems with a primary focus on intrusion detection panels and peripheral devices, alongside access control and video surveillance components
- Respond to technical inquiries, RFPs, and proof-of-concept requests in a timely and thorough manner
- Deliver compelling technical presentations and product demonstrations to dealers, integrators, and enterprise end-users
- Conduct site assessments and produce system design documentation including panel configurations, zone layouts, network architecture, and device schedules for intrusion and fire alarm systems
- Travel onsite to support dealers and integrators with training, programming guidance, and system commissioning
- Lead sales and technical training sessions covering DMP intrusion panels, access control, and video integration for both channel partners and end-user customers
- Manage pilot and proof-of-concept projects on behalf of the sales team, ensuring successful outcomes and clear documentation
- Act as a trusted technical advisor to dealers and enterprise clients throughout the sales cycle and transition to post-sale support
- Partner with product, engineering, and support teams to relay field feedback and influence the product roadmap
- Collaborate with sales leadership to continuously improve the impact and scalability of the Sales Engineering function
- Contribute to the development of technical collateral including application notes, programming guides, configuration documentation, and best practice resources
- Observe and adhere to DMP Data Classification policy
Skills
- 3–5 years of experience in a pre-sales, sales engineering, or technical support role within the physical security industry
- Hands-on knowledge of intrusion detection systems including control panels, keypads, communicators, sensors, and central station monitoring workflows
- Working knowledge of access control platforms and video surveillance systems (VMS, IP cameras, NVRs) as complementary disciplines
- Solid understanding of networking fundamentals including TCP/IP, VLANs, cellular and broadband communications, and cybersecurity best practices as they apply to security devices
- Experience working with and supporting security dealers and integrators, as well as enterprise end-users
- Strong ability to translate complex technical concepts into clear, accessible language for non-technical audiences
- Excellent verbal and written communication skills with confidence presenting to both technical and executive stakeholders
- Self-motivated, organized, and capable of managing multiple projects and priorities simultaneously
- Willingness to travel within North America (estimated 25–40%)
- Industry certifications such as PSP, ASIS, BICSI, ESA/NTS, or manufacturer-specific credentials
- Familiarity with central station monitoring platforms and UL-listed installation requirements
- Experience with DMP products or comparable intrusion panel manufacturers
- Knowledge of enterprise security procurement processes or commercial/government verticals
Benefits
- Onsite medical clinic for employee, spouse and family members, 18 and under, living at home
- Medical
- Dental
- 401k
- Life Insurance
- Short and Long Term Disability
- Paid vacation/holidays
- Free security system
- Free UPS shipping
Company Overview