IT & Security Engineer
About Norm AiNorm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust. Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise. We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R.Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO). Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams.OverviewThe IT & Security Engineer will be responsible for implementing, operating and securing the IT systems that underpin Norm Ai and its family of companies. This role combines hands-on technical engineering work with deep operational ownership, including hardening systems, ensuring endpoint and SaaS security, and maintaining smooth IT operations. Roughly 60-70% of this role will focus on security engineering and operations, with the remainder dedicated to IT support and infrastructure reliability.This role will report directly to the Chief Security Officer (CSO) and will work cross-functionally with Operations, HR, Engineering and End Users to ensure a secure and resilient IT environment. This position will be in-office and based out of our NYC HQ (7 WTC). ResponsibilitiesSecurity Engineering & Operations (Primary Focus)• Design, implement and maintain secure configurations for key IT and SaaS platforms, including but not limited to Okta, bolthires Workspace, Office 365, Slack, ChatGPT Enterprise, JAMF, CrowdStrike, and MacOS / iOS endpoints• Lead the hardening of company-managed devices (ex.JAMF, CrowdStrike, DLP solution)• Implement and manage security tools such as endpoint protection (CrowdStrike), mobile device management, and secure authentication• Support rollout and enforcement of access controls, MFA, SSO and device policies• Continuously assess and remediate system vulnerabilities and misconfigurations• Partner with the CSO on incident response, threat detection, and endpoint monitoring• Create and maintain documentation for IT and security configurations, runbooks, and controlsIT Systems Management & Support• Own day-to-day IT operations and internal support processes, ensuring reliability and responsiveness• Manage account provisioning and deprovisioning across systems• Support integration of new tools, automation, and workflows across SaaS systems• Collaborate with HR and Ops on onboarding/offboarding and asset management• Act as an escalation point for IT issues and ensure high-quality internal support• Maintain office networks & Wi-FiStrategic & Cross-Functional Contributions• Contribute to defining and implementing company-wide IT and security policies• Work with Engineering to align IT controls with application security posture• Identify and implement improvements to IT automation, observability, and compliance readiness• Drive adoption of best practices in endpoint and SaaS security hygieneComp and Benefits$160,000 - $185,000 a year plus equity.The range displayed in this job posting reflects the minimum and maximum bolthires for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match.Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant. To learn more about Norm Ai, visit our website. Apply tot his job