Financial Lines Complex Claims Analyst - Employment Practices Liability

About the positionResponsibilities• Timely and thoroughly investigating claims. • Evaluating claims that involve complex liability issues on primary and excess EPL claims. • Analyzing coverage and timely addressing coverage issues. • Timely and accurately determining appropriate reserving levels. • Selecting and directing independent external service providers (e.g., Lawyers, Independent Adjusters, Experts). • Negotiating and resolving complex EPL claims ensuring bolthires effective, service-orientated solutions, within granted autonomy limits.• Ensuring all claims handled within authority limits, and in line with AzC Claims complex procedures and guidelines. • Referring cases outside of authority level, preparing referral documentation and materials as appropriate. • Supporting establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters. • Proactively supporting the acquisition of new business and retention of existing business, including liaising with underwriters on market management initiatives and attending industry functions.• Positively representing AzC externally to the market and developing and maintaining relationships with brokers and clients, as well as other relevant stakeholders (e.g., third party adjusters). • Proactively driving involvement of functional areas in the Claims handling process (e.g., Underwriting, Operations) and effectively reporting and presenting complex and contentious loss and claims information internally and externally. • Timely inputting and maintaining accurate claims records for designated accounts, within appropriate AzC Claims administration systems, managing timely production of management information reports and proactively identify loss trends.Requirements• 5 - 7 years' experience in proven track record in handling EPL claims involving complex coverage and liability issues. • Demonstrate established relationships with brokers at peer group level and well established within local market. • Expert understanding of EPL products and portfolio, including coverage and application in the adjustment process and detailed understanding of wordings, terms and conditions and coverages. • In-depth understanding of regional/local insurance markets and competitor landscape.• Excellent verbal and written communications skills. • Ability to 'sell' claim service abilities as a marketing tool. • Solid knowledge of claim handling process from notification to settlement and recovery, including diary management skills. • Ability to utilize AI tools to support day-to-day tasks, improve efficiency and contribute to data-driven decision making. • Juris Doctor degree preferred. Benefits• Generous bonus scheme• 401K• Comprehensive compensation and highly rated benefits programs• Flexible working arrangements• Career development and digital learning programs• International career mobility• Private healthcare• Generous parental leave benefits Apply tot his job