Experienced Live Chat Customer Support Specialist – Remote Work Opportunity at blithequark

Remote, USA Full-time
Are you a people person with excellent communication skills, looking for a flexible and rewarding remote work opportunity? Do you enjoy helping others and providing top-notch customer service? If so, we have an exciting opportunity for you to join blithequark as a Live Chat Customer Support Specialist. About blithequark blithequark is a leading company in the industry, dedicated to providing innovative solutions and exceptional customer experiences. Our team is passionate about delivering high-quality products and services that meet the evolving needs of our customers. As a Live Chat Customer Support Specialist, you will play a vital role in helping us achieve our mission by providing timely and efficient support to our customers through online chat on our website and social media channels. Key Responsibilities As a Live Chat Customer Support Specialist, your primary responsibilities will include: * Responding to live chat messages from customers on our website and social media channels in a timely and efficient manner * Providing accurate and helpful information to customers, resolving their queries and concerns * Offering promotional discounts and providing helpful resources and information to customers * Collaborating with our team to ensure seamless customer support and experience * Maintaining a high level of customer satisfaction and loyalty What You Will Gain As a Live Chat Customer Support Specialist at blithequark, you will gain: * Opportunity to work with a dynamic and innovative company * Flexible remote work arrangement, allowing you to work from anywhere * Competitive hourly rate of $25-$35 per hour * Opportunity to develop your customer service and communication skills * Collaborative and supportive team environment * Access to ongoing training and development opportunities Essential Qualifications To be successful as a Live Chat Customer Support Specialist, you will need: * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to follow provided steps and instructions closely * Reliable internet connection and a device able to access social media and website chat functions (Phone/Tablet/Laptop) * 5+ hours availability per week Preferred Qualifications While not essential, the following qualifications are preferred: * Previous customer service experience, either in-person or online * Familiarity with live chat software and customer support platforms * Ability to work flexible hours, including evenings and weekends * Strong knowledge of our products and services (training will be provided) Career Growth Opportunities At blithequark, we believe in investing in our employees' growth and development. As a Live Chat Customer Support Specialist, you will have opportunities to: * Develop your customer service and communication skills * Take on additional responsibilities and projects * Collaborate with our team to drive business growth and innovation * Pursue ongoing training and development opportunities Work Environment and Company Culture blithequark is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our team is passionate about delivering high-quality products and services that meet the evolving needs of our customers. As a Live Chat Customer Support Specialist, you will be part of a supportive and collaborative team environment that encourages open communication, creativity, and innovation. Compensation and Benefits As a Live Chat Customer Support Specialist at blithequark, you will receive: * Competitive hourly rate of $25-$35 per hour * Flexible remote work arrangement, allowing you to work from anywhere * Opportunity to develop your customer service and communication skills * Collaborative and supportive team environment * Access to ongoing training and development opportunities If you are a motivated and customer-focused individual looking for a flexible and rewarding remote work opportunity, please ! To apply, please visit our website and including your resume and a cover letter outlining your experience and qualifications. Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Contact Us If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
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