Entry Level Account Manager - Frontier Sales
About the positionResponsibilities• Serve as the main point of contact on behalf of Frontier and communicate directly with residential customers to promote Frontier’s telecommunications products and services• Handle product inquiries, resolving conflicts to ensure satisfaction, and ensuring all sales interactions comply with company policies and industry regulations• Review all sales orders to meet quality and compliance requirements to ensure successful conversion through the sales process• Proactively identify, understand, and solve client problems promptly and effectively to maintain a positive sales experience• Support the sales team by guiding realistic customer expectations and escalating complex customer issues to the appropriate department• Work closely with fellow Entry Level Account Managers and the sales team to analyze approaches, share insights, and develop more effective sales strategies• Establish and maintain open communication channels for continuous information and feedback exchange between the client and the internal team• Acquire a comprehensive understanding of Frontier Communications' residential products and services, including benefits, pricing, and specifications, to provide informed client supportRequirements• Proven ability to communicate effectively with clients, resolve conflicts, and ensure overall compliance.• Strong experience in reviewing major client deliverables. • Skilled in assisting sales team members with managing customer expectations and handling escalated concerns. • Collaborative mindset with the ability to work with sales teams to improve strategies and techniques. Apply tot his job