Deployment Strategist, Financial Institutions

Job Description:• Act as a trusted advisor, enabling financial institutions to maximize the effectiveness of TRM's platform within their compliance, risk, and investigative functions. • Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data and conducting financial crime investigations. • Build and deliver product demonstrations tailored to compliance officers, investigators, and risk teams. • Conduct structured training sessions to ensure the platform is embedded into customers’ day-to-day compliance programs.• Serve as the “Voice of the Customer” by channeling customer feedback to product and engineering teams to influence product direction. • Monitor customer engagement and usage trends, identifying risks and opportunities to drive measurable outcomes. • Proactively identify early signals of churn risk and implement effective mitigation strategies. • Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks. • Draft and send client alerts about new sanctions and tool updates within hours; validate client traces and gather intelligence on VASPs promptly; respond to urgent client inquiries as needed.Requirements:• 5+ years of professional experience, ideally with Private Sector (e.g., financial services, fintech, banking). • Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context; strong appetite to deepen expertise in these areas is essential. • Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions. • Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts.• Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives. • Comfort operating in fast-paced, dynamic environments where regulatory expectations and priorities evolve quickly. • Strong collaboration skills and ability to influence outcomes in cross-functional settings. • Willingness and ability to travel within the United States as required. Benefits:• Generous benefits, including PTO, Holidays, and Parental Leave for full time employees.• $128,000 – $148,000 base + variable and equity• Fully remote Customer success Team• Offsites, regional meetups, virtual coffee chats, and onboarding buddies• Professional development and growth opportunities Apply tot his job