Customer Supply Chain Manager

Job Description:• Lead the CPFR process with customers i.e. Walmart/Target/Ulta to drive high in-stock rates, accurate forecasts, and strong OTIF performance. • Monitor and analyze system, including Walmart Retail Link, Luminate, and supply chain dashboards to track sales, inventory, and replenishment trends. • Develop and communicate weekly demand and inventory insights to internal teams and Walmart partners. • Align with Demand Planning, Sales, and Operations to ensure forecast accuracy for core and promotional items.• Manage new item setups, modular transitions, and promotional events to ensure smooth execution and supply continuity. • Identify risks in supply and demand, recommend corrective actions, and communicate potential service impacts early. • Track and improve key metrics: forecast accuracy, inventory health, OTIF, and weeks of supply. • Partner with Logistics and 3PL providers to ensure timely shipments and issue resolution. • Support continuous improvement initiatives across planning and replenishment processes.Requirements:• Bachelor’s degree in supply chain, Business, or related field. • 3+ years of experience in demand planning, replenishment, or customer supply chain — ideally supporting Walmart. • Proficient in Walmart systems (Retail Link, Luminate, NOVA, Decision Support, SQEP, or Replenishment Tools). • Strong analytical and Excel skills; experience with data visualization tools (Power BI, Tableau) preferred. • Excellent communication and relationship management skills. • Ability to manage multiple priorities in a dynamic, fast-paced retail environment.• Experience in Beauty, CPG, or Retail industries a plus. Benefits:• Competitive salary and benefits package. • Opportunities for professional growth and development. • Employee discounts on Pacifica Beauty products. • A supportive and inclusive work culture that values diversity, creativity, and innovation. • Meaningful work that makes a positive impact on people and the planet. Apply tot his job