CRM & Data Analytics Intern

Support data management, user support, and analytics for Staples Promotional Products as part of an 11-week summer internship. Your RoleHere’s what you will be doing:• Perform data entry, cleansing, and import/export tasks to ensure data accuracy and integrity• Provide basic support to end-users by answering questions, guiding them through standard Salesforce processes, and assisting with login and navigation issues• Troubleshoot and resolve issues related to Salesforce functionalities, user permissions, and data access• Document Salesforce workflows, procedures, and processes to streamline support and usage• Create and manage cases for internal assistance requests, accurately categorizing and documenting issues to enhance resolution trackingAbout YouThe company is looking for:• Must be a rising junior, graduating in May 2027, enrolled as a full-time student carrying a minimum of 12 college credits• Proficiency in Salesforce administration, including user management, permissions, workflow automation, and familiarity with Salesforce objects, reporting, and dashboards• Basic understanding of SDLC, agile methodologies, and experience with ticketing or case management systems• Collaborative, customer-focused, inclusive, innovative, and self-developing mindset• Preferred: Enjoy working in teams, highly communicative, able to multitask and be flexible to new initiatives, basic knowledge of SalesforceTraining & DevelopmentOpportunities to develop technical and soft skills through formal and informal development channels to support career growth.This job may close before the stated closing date, you are encouraged to apply as soon as possibleReport this job Apply tot his job