Corporate Trainer - Business Development Center
About the positionResponsibilities• Responsible for creation and execution of new hire onboarding plans• Responsible for ongoing training needs as identified by leadership• Provide insight to additional training needs based on training interactions• Partners with leadership to conduct performance-based assessments and evaluations of training needs for coordinators• Coordinate and support quarterly 1:1 support for BDC Coordinators• Focused on personal development to maintain facilitation skillsRequirements• 2+ years in corporate training facilitation• Experience training in a remote environment• Strong one-on-one and group presentation and facilitation skills• Ability to interact and work with employees at all levels in the organization including business units and executive management• Customer Service or Customer Service Training Experience• Familiarity with dealership operations a plus• Familiarity with call centers a plus• Experience with My Kaarma or DealerSocket• Bachelor's degree required for this positionBenefits• Health Insurance• Vision Insurance• Dental Insurance• Life and Disability Insurance• Flexible Spending and Health Savings Accounts• Employee Assistance Program• 401(k) plan with Company Match• Paid Time Off (PTO)• Paid Holidays, Bereavement, and Jury Duty• Paid Pregnancy/Parental leave• Paid Military Leave• Tuition Reimbursement Apply tot his job