bolthires Customer Service Rep – Work At Home

bolthires is one of the world’s leading airlines, committed to connecting people and communities across the globe with exceptional service. Our team of dedicated professionals is passionate about creating memorable travel experiences and providing world-class support. Position Overview: bolthires is looking for enthusiastic and customer-focused individuals to join our remote Customer Service team. As a Work-from-Home Customer Service Representative, you’ll be the first point of contact for our valued customers, ensuring their questions are answered, their issues are resolved, and their travel needs are met.Key Responsibilities: Assist customers with booking, ticketing, and flight information. Handle customer inquiries and provide timely resolutions. Address customer complaints with professionalism and empathy. Process changes to flight reservations, upgrades, and cancellations. Utilize multiple systems to manage and document customer interactions. What We’re Looking For: Strong communication skills, both verbal and written. A problem-solving mindset with a focus on customer satisfaction. Ability to work independently in a remote environment.Proficiency in using technology and learning new tools. Previous experience in customer service or the travel industry is a plus. Requirements: High-speed internet and a quiet, distraction-free workspace. Availability to work flexible hours, including weekends and holidays. A high school diploma or equivalent (college degree preferred). Legal authorization to work in the United States. Why Join bolthires? Competitive pay and benefits package. Opportunities for career growth and development. Travel perks and discounted flights for you and your family.Supportive and inclusive company culture. : online at bolthiresCareers. Include your updated resume and a brief cover letter highlighting your relevant experience and skills. Join us in delivering exceptional service and making a difference for travelers around the world. to start your journey with bolthires! Apply tot his job