Virtual Community Manager- SteelPoint Foundry

Remote, USA Full-time
Is this YOU…• A natural community builder who loves connecting people, creating energy, and facilitating transformation inside a fast-growing entrepreneurial ecosystem? • A leader who thrives on engagement, communication, accountability, and ensuring members feel seen, supported, and activated? • Experienced in running online communities, live calls, events, and conversations that keep members inspired and moving forward? • Skilled at organization and creating clarity through managing schedules, call structure, communication rhythms, and engagement systems?• Ready to partner directly with the Leadership team to drive the community experience for one of the fastest-growing entrepreneurial platforms in the country? We’re seeking a Community Manager to own, operate, and elevate the full community experience insideThe SteelPoint Foundry - a high-energy, high-connection membership for entrepreneurs committed to scaling their businesses, leadership, and lives. This is a role where you will drive structure, engagement, culture, accountability, and execution across all member touch points.What You’ll Do:Own the Community Experience & Membership Journey• You will be the operational and experiential manager of the entire community. • You will design and enforce the standards for onboarding, communication, engagement, and continuous membership success. • You will partner with the Community Leader, supporting her as the face and visionary while you ensure execution, structure, and consistency across the platform. • You will own the member onboarding experience with a defined 90-day engagement and onboarding process.Manage Weekly & Bi-Weekly Community Calls• Prepare agenda’s, structure topics, and ensure all materials are ready. • Manage chat, engagement, notes, and assist in flow during live sessions. • Capture clear, clean, and actionable call recaps. Drive Community Engagement & Accountability• Post prompts, questions, wins, and updates to keep the community active and talking. • Track and elevate engagement metrics weekly. • Follow up with inactive members and re-engage them with clarity and care. • Build and nurture relationships with members so they feel connected and supported.Run Community Operations & Systems• Manage the full community calendar: calls, reminders, events, and rhythms. • Own attendance, participation, and KPI tracking across all community activities. • Keep the community platform organized, updated, and easy to navigate. • Ensure every member knows what’s happening, when it’s happening, and how to participate. Build Resources, Tools & Materials• Help create templates, checklists, onboarding guides, and community resources. • Support in capturing wins, transformation stories, and member highlights for marketing purposes.• Provide insights to the marketing team to showcase community progress and impact. Support Hot Seats, Breakouts & Accountability structures• Coordinate hot seat schedules, Education topics, and accountability groups. • Ensure members know expectations, timing, and follow-through steps. • Build simple systems to track commitments and progress. What We’re Looking For:• Strong communicator with confidence in group settings, both on Zoom and inside community platforms. • Natural connector. Someone who genuinely loves building relationships.• Highly organized, structured, and consistent. • Fast-moving, responsive, and proactive. • Comfortable supporting other leaders and operating behind the scenes without needing the spotlight. • Experience in online community management, events, or operations is a plus. • Calm under pressure and great at managing multiple conversations at once. • Hungry to grow into an expanded leadership role as the community scales. • Skool Community platform experience a nice bonus. Why Join Us? • High-Growth Environment –The Foundry is scaling quickly, adding new members monthly, and expanding its offerings.• Leadership & Influence – You will shape the daily experience of entrepreneurs across the country. • Entrepreneurial Culture – Fast decisions, clear communication, zero bureaucracy. • Career Acceleration –This role can grow into Director of Community or Head of Member Experience as the platform expands. • Meaningful work – You’ll be helping entrepreneurs build better businesses, better habits, and better lives. EVERY DAY! Compensation:• BaseSalary - $60,000 - $75,000+ (based on experience)• Performance-Based Bonus – Tied to engagement, retention, and community KPI’s.• Health, dental, vision, 401(k) match, PTO, and professional development. • Real estate investment education and investment opportunities. • FullyRemote Position – Limited travel will be required. The Sky Is the Limit inThis Role! SteelPoint Foundry is building something big under the SteelPoint Capital Holdings umbrella. A national entrepreneurial community built on clarity, accountability, energy, and real growth. If you love people, love structure, and want to help build a world-class community experience, we would love to talk.Job Type: Full-timePay: $60,000.00 - $75,000.00 per yearBenefits:• 401(k)• 401(k) matching• Dental insurance• Health insurance• Paid time off• Vision insuranceWork Location:Remote Apply tot his job
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