Virtual Assistant Supporting Short-term Rental Business across Airbnb, Booking.com using HostAway - Contract to Hire
• * Long-Term Virtual Assistant Opportunity (40 hrs/week) – JoinOur Hospitality Team! Salt & City Stays is a boutique short-term rental agency with a 4.9/5 guest rating. We’re looking for a highly capable Virtual Assistant to support our weekend and evening operations. This is a long-term role (2–3+ years) with consistent hours and full integration into our team. • * Hours (GMT):• Saturday: 09:00–22:00• Sunday: 09:00–22:00• Thursday: 16:00–22:00• Friday: 16:00–22:00(Weekend breaks can be arranged during shifts.)Approx.40 hours per week. If this role is successful, we plan to hire 1–2 additional team members to expand to 24/7 coverage. • * What You’ll Do:• Guest communication and in-stay support• Booking and calendar management• Liaising with cleaning teams for turnovers• Communicating with property owners• Logging maintenance issues and coordinating contractors• Working alongside our UK-based escalation team for any complex issues• * Essential Requirements:• Excellent written English• Strong spoken English (comfortable taking guest/contractor calls)• Customer-focused, calm, and solutions-driven• Organised, reliable, and good at multitasking• Tech-savvy and quick to learn new systems• Confident decision-maker and problem-solver• * Preferred Experience (not required but very helpful):• Hostaway or Guesty• Airbnb or Booking.com Extranet• Hospitality, property management, or guest support experience• * Why Work With Us:• Long-term, stable role (2–3+ years)• Fully integrated into the team, including team meetings• Support from a friendly UK-based escalation team• Opportunity for growth as we expand our out-of-hours coverage• Work with a company known for exceptional hospitality• * To Apply:Please include:• A short introduction• Relevant experience• Tools or PMS systems you've worked with• Confirmation you can work the required GMT hours• Your expected hourly rate or monthly rateWe look forward to hearing from you!Apply tot his job