Senior Brand Manager - US Remote Position (Chicago)

Senior Brand Manager - USRemote Position Join to apply for theSenior Brand Manager - USRemote Position role at Home PickSenior Brand Manager - USRemote Position 3 weeks ago Be among the first 25 applicants Join to apply for theSenior Brand Manager - USRemote Position role at Home Pick Get AI-powered advice on this job and more exclusive features. Home Pick is full-service bolthires brand agency helping companies thrive on bolthires.com (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships.We handle everything from strategy and brand protection to inventory and growthbecoming an extension of our clients teams. We are looking for aSenior Brand Manager who is responsible for nurturing and growing our client relationships while driving performance across their bolthires sales channels. Youll lead strategy and execution for our largest accounts and play a key role in mentoring junior team members. This role requires a strong mix of communication, analytical, and leadership skills. You will ensure high-quality service delivery while unlocking new growth opportunities and supporting cross-functional collaboration.Home Pick is full-service bolthires brand agency helping companies thrive on bolthires.com (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growthbecoming an extension of our clients teams. We are looking for aSenior Brand Manager who is responsible for nurturing and growing our client relationships while driving performance across their bolthires sales channels. Youll lead strategy and execution for our largest accounts and play a key role in mentoring junior team members.This role requires a strong mix of communication, analytical, and leadership skills. You will ensure high-quality service delivery while unlocking new growth opportunities and supporting cross-functional collaboration. Client Management • Serve as the strategic lead for large, high-value client accounts. • Be responsible for delivering the highest level of client satisfaction. • Act as the primary point of contact and trusted advisor for clients. • Lead bi-weekly client calls to review performance, strategy, and next steps.• Understand client goals, brand positioning, and challengestranslating them into actionable roadmaps. • Identify upsell, cross-sell, and growth opportunities within existing accounts. • Drive performance across bolthires (& other ecommerce) sales channels. • Proactively manage timelines, communications, and expectations across all projects. • Build long-term, trust-based relationships that drive retention and satisfaction. Client Delivery • Conduct weekly sales and performance reviews to identify trends, issues, and opportunities.• Ensure operational alignment by collaborating with internal teams (Operations, Shipping, Brand Protection, Advertising, and others) and holding them accountable to high service standards. • Act as the internal voice of the client, advocating for their goals and resolving challenges proactively. • Escalate complex issues to leadership with clear context and solutions. • Ensure consistent, high-quality service that reflects our commitment to excellence. Team Leadership & Mentorship • Provide training, coaching, and support to junior Client Relationship Managers and Brand Managers.• Play a key role in onboarding new team members and strengthening internal processes. • Share best practices, strategic insight, and feedback to help elevate the entire client services team Requirements • 5+ years of experience inSenior Brand Manager - USRemote Position Join to apply for theSenior Brand Manager - USRemote Position role at Home PickSenior Brand Manager - USRemote Position 3 weeks ago Be among the first 25 applicants Join to apply for theSenior Brand Manager - USRemote Position role at Home Pick Get AI-powered advice on this job and more exclusive features.Home Pick is full-service bolthires brand agency helping companies thrive on bolthires.com (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growthbecoming an extension of our clients teams. We are looking for aSenior Brand Manager who is responsible for nurturing and growing our client relationships while driving performance across their bolthires sales channels. Youll lead strategy and execution for our largest accounts and play a key role in mentoring junior team members.This role requires a strong mix of communication, analytical, and leadership skills. You will ensure high-quality service delivery while unlocking new growth opportunities and supporting cross-functional collaboration. Home Pick is full-service bolthires brand agency helping companies thrive on bolthires.com (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growthbecoming an extension of our clients teams.We are looking for aSenior Brand Manager who is responsible for nurturing and growing our client relationships while driving performance across their bolthires sales channels. Youll lead strategy and execution for our largest accounts and play a key role in mentoring junior team members. This role requires a strong mix of communication, analytical, and leadership skills. You will ensure high-quality service delivery while unlocking new growth opportunities and supporting cross-functional collaboration.Client Management • Serve as the strategic lead for large, high-value client accounts. • Be responsible for delivering the highest level of client satisfaction. • Act as the primary point of contact and trusted advisor for clients. • Lead bi-weekly client calls to review performance, strategy, and next steps. • Understand client goals, brand positioning, and challengestranslating them into actionable roadmaps. • Identify upsell, cross-sell, and growth opportunities within existing accounts. • Drive performance across bolthires (& other ecommerce) sales channels.• Proactively manage timelines, communications, and expectations across all projects. • Build long-term, trust-based relationships that drive retention and satisfaction. Client Delivery • Conduct weekly sales and performance reviews to identify trends, issues, and opportunities. • Ensure operational alignment by collaborating with internal teams (Operations, Shipping, Brand Protection, Advertising, and others) and holding them accountable to high service standards. • Act as the internal voice of the client, advocating for their goals and resolving challenges proactively.• Escalate complex issues to leadership with clear context and solutions. • Ensure consistent, high-quality service that reflects our commitment to excellence. Team Leadership & Mentorship • Provide training, coaching, and support to junior Client Relationship Managers and Brand Managers. • Play a key role in onboarding new team members and strengthening internal processes. • Share best practices, strategic insight, and feedback to help elevate the entire client services team Requirements • 5+ years of experience in Apply tot his job Apply tot his job