Safety Management System (SMS) Manager- Technical Operations
About the positionResponsibilities• Own the implementation and continuous improvement of United's Safety Management System (SMS) within the Technical Operations division. • Lead the development, implementation, and sustainability of SMS, Human Factors, and safety/compliance programs. • Investigate safety and regulatory non-compliance events, resolve systemic hazards, and lead change management assessments. • Perform root cause analysis and implement risk mitigation strategies to prevent recurrence.• Integrate SMS data with sources like Line Operational Safety Audits (LOSA) and Tech Ops Safety Action Programs (TSAP) to support the Continuous Surveillance and Safety System (CASS). • Act as the primary SMS Tech Ops liaison, engaging with industry forums and the FAA CMO on SMS matters. • Mentor and train team members to ensure compliance and understanding of SMS principles. Requirements• Bachelor's degree in aviation or engineering or four years of technical operations experience. • Five years of experience in maintenance inspection of commercial aircraft.• Solid understanding of FAA regulations, United policies, root cause analysis, and collaboration with business partners. • Excellent communication skills, with the ability to present reports to both FAA and United leaders. • Legal authorization to work in the U.S. without sponsorship. • Reliable and punctual attendance is crucial. Nice-to-haves• FAA Airframe and Powerplant license (A&P)• ISO certification(s) (e.g., ISO 9001, ISO 14001, ISO 45001) or experience working within ISO-certified environments.• Five years of experience in maintenance inspection, focusing on commercial aircraft, automotive, or manufacturing industries. Benefits• Medical, dental, vision, life, accident and disability insurance• Parental leave• Employee assistance program• Commuter benefits• Paid holidays• Paid time off• 401(k) plan with employee and company contribution opportunities• Flight privileges Apply tot his job