Remote Social Media Specialist jobs Jobs in Aiken, South Carolina | Remote Work From Home

Remote Social Media Specialist (Remote – flexible hours around Aiken, South Carolina) * Why this role matters now* – We just closed a $12 M Series A round and are rolling out a second product line that will double our user base in the next six months. To make the launch heard, we need a dedicated voice in the feeds, stories, and comment threads that already follow us from Aiken, South Carolina to the rest of the country. --- ###The Reality ofThis Role If you’ve ever tried to keep a conversation going while the clock ticks, you’ll recognize the everyday rhythm we live by.Our social presence isn’t a one‑off campaign; it’s a living, breathing community that asks a new question every hour. In the past quarter we grew our Instagram followers from 28 k to 42 k (a 50 % jump) and our TikTok views climbed to 3.2 M. Those numbers are exciting, but they also mean the inbox floods, the comment threads stretch, and the content calendar fills up faster than a coffee shop on a Monday morning. We created this position because our growth team needed a steady hand to translate raw data into genuine conversations.The last social lead left after 18 months, and we learned the hard way that a “hand‑off” approach—handing the community over to a designer for a week, then back to a copywriter—creates gaps that hurt trust. This is why we want you to sit at the center of the loop, working side‑by‑side with our Brand Manager, the Product Marketer, the Community Ops lead, and the senior copy team. Our crew is small (12 people across product, engineering, and growth) but we are loud, and we listen. In Aiken, South Carolina you’ll be part of a remote‑first squad that meets daily on Slack, does a quick 10‑minute stand‑up on Zoom at 9 am CST, and then spreads out across time zones to keep the brand voice alive 24/7.You’ll be the person who decides whether a meme feels right, whether a brand‑tone tweak is needed for a new feature announcement, and whether we should answer a user’s question within two hours (our current average response time is 1.9 hours). The work is as much about empathy as it is about analytics. Expect to juggle a steady stream of scheduled posts, real‑time engagement, and monthly performance reports—all while keeping a clear eye on the bigger picture of product adoption. --- ### What You’ll Actually Do - Own the daily content calendar for Instagram, Twitter, LinkedIn, TikTok, and Facebook, delivering at least 5 posts per platform each week and ensuring each piece aligns with our quarterly themes.- Expect to design quick‑turn graphics in Canva and Adobe Creative Cloud that meet brand guidelines and are ready for publishing within 30 minutes of concept approval. - Partner with the Product Marketing lead to translate feature releases into bite‑size stories, using Sprout Social and Meta Business Suite to schedule and monitor launches. - Build a real‑time monitoring dashboard in Google Analytics and native platform insights that flags spikes in sentiment, volume, or negative trends within 15 minutes of detection.- Lead community conversations by responding to comments, DMs, and mentions on an average of 250 interactions per day, aiming to keep the first‑response window under two hours. - Run A/B tests on copy and creative using Buffer’s experiment tools, measuring click‑through rate (CTR) lifts of at least 8 % before scaling a winning variant. - Create weekly performance briefs that combine reach, engagement, follower growth, and conversion metrics, presenting them in Asana tickets for the Growth Ops team.- Collaborate with the SEO specialist to weave relevant hashtags and keywords into posts, targeting a 12 % lift in discoverability month over month. - Develop a crisis‑communication playbook that outlines steps for addressing platform outages, brand‑safety concerns, or sudden PR spikes, and run quarterly mock drills with the team. - Mentor a junior social intern (currently a part‑time position) on copywriting basics, platform etiquette, and analytics interpretation, dedicating at least three hours a week to coaching.- Curate user‑generated content by reaching out to top fans in Aiken, South Carolina and beyond, negotiating repost rights, and crediting creators in 100 % of highlighted posts. - Stay ahead of platform updates—for example, mastering the latest TikTok “stitch” feature within two weeks of release—and share quick how‑to guides on the internal wiki. - Participate in cross‑functional sprint reviews every two weeks, offering social‑voice feedback on upcoming product demos and marketing collateral. - Maintain our brand‑voice guide as a living document, adding new tone notes whenever we discover a fresh way to speak to our audience in Aiken, South Carolina.--- ### Skills That Truly Matter Must‑haves - Proven track record (2+ years) managing organic social for a consumer‑facing brand, with growth metrics you can point to (e.g., +30 % follower increase in six months). - Hands‑on experience with Hootsuite, Sprout Social, and Meta Business Suite for scheduling, listening, and reporting. - Ability to craft concise copy that feels natural across platforms—no jargon, just conversation. - Comfortable creating and editing visual assets in Canva and Adobe Photoshop/Illustrator on the fly.- Strong analytical mindset; you can read a Google Analytics chart and translate it into an actionable tweak within a day. Nice‑to‑haves - Familiarity with TikTok’s creator marketplace and the ability to negotiate short‑form video collaborations. - Experience with community‑growth tools like Discord or Reddit, especially if you’ve moderated sub‑communities before. - Basic video‑editing skills in Adobe Premiere Pro or Final Cut Pro for quick reels. - Knowledge of SEO basics to weave relevant keywords into social copy.- Past work with remote teams spread across multiple time zones, using asynchronous tools such as Notion and Loom. Interpersonal chops - Empathy in written form—your replies make users feel heard, not just logged. - Ability to prioritize: you can shift from a scheduled Instagram carousel to a breaking news tweet without missing a beat. - Curiosity about our audience; you enjoy digging into comment threads to spot patterns. --- ### Standout Extras - Published a case study on “Building Community Trust During a Platform Outage” that was featured in Social Media Today.- Ran a side‑project podcast (12 episodes) where you interviewed micro‑influencers about community building. - Volunteered as a mentor for a local Aiken, South Carolina startup accelerator, helping founders craft their brand voice. - Earned a certification in Meta Certified Digital Marketing Associate (2023). - Contributed to an open‑source social‑media‑analytics plugin on GitHub that now has 1.5 k stars. --- ###Compensation & Benefits -Salary: $58 000 – $72 000 USD, based on experience and proven impact.- Home‑office stipend: $300 each quarter to keep your workspace ergonomic. - Health & Dental: 85 % covered for employee, 65 % for dependents. - 401(k) match: Up to 4 % of salary after one year of service. - Paid time off: 15 days annually, plus the company‑wide holidays (including the Aiken‑specific “Founders Day” on the third Thursday of June). - Learning budget: $2 000 per year for conferences, courses, or certifications of your choice. --- ### Growth & Culture We’re not looking for a “social media assistant” who stays in the same seat forever.In the first 12 months you’ll have a clear runway to broaden your scope—moving from organic posting into paid media planning, then into a strategic “Social Lead” role overseeing a small team of two to three specialists. By year three, many of our Social Leads have stepped into Head of Growth positions or Product Marketing Manager roles. Our culture is built on async communication; you’ll find most decisions recorded in Notion, discussion threads in Slack, and quick video updates on Loom. We value transparency: quarterly retrospectives are live‑broadcast across the whole company, and anyone in Aiken, South Carolina can pop into a “virtual coffee” Zoom room at 2 pm CST for informal talk.We are honest about the workload—launch weeks can push the daily post count to 12 pieces across platforms, and a major PR crisis can demand a 24‑hour sprint. But we also celebrate the wins: we do a “Social Win” shout‑out at the end of each sprint, and the whole team gets a half‑day off after a successful product launch that exceeds our engagement targets by 15 %. Time‑zone expectations are simple: we ask that you be reachable for at least four overlapping hours with our core team in Aiken, South Carolina (9 am–1 pm CST).Outside of those hours you set your own rhythm, as long as the metrics stay on track. --- ### Interview Process 1. Screening chat (15 min) with our Talent Partner – a friendly conversation about your background and what you love about community building. 2. Portfolio walk‑through (30 min) with the Brand Manager – you’ll share two campaigns you’re most proud of, dive into the data, and explain the creative decisions. 3. Live task (45 min) – you’ll be given a brief (launch of a new feature in Aiken, South Carolina) and asked to draft a short‑form post series, mock‑up a graphic, and outline the first‑response plan.4. Team interview (60 min) – a round‑table with the Product Marketer, Community Ops lead, and a senior engineer to discuss cross‑functional collaboration and any “what‑if” scenarios. 5. Final conversation (20 min) with the CEO – a relaxed chat about company vision, culture, and how you see yourself growing here. We aim to move from the first chat to an offer within 10 business days, and we welcome imperfect candidates who can demonstrate curiosity and a willingness to learn. --- ### Closing We are an equal‑opportunity employer.The only qualification we care about is your ability to speak authentically to people who live in Aiken, South Carolina and beyond, and your drive to turn data into conversation. * If this sounds like you, we’d love to hear your story.* Send us a brief note, a link to a social campaign you’re proud of, and tell us why community matters to you. --- *“The best part of my day is seeing a comment turn into a conversation that lasts minutes, not seconds. It reminds me why we do this work.” – Alex, Community Ops Lead* Apply tot his job