[Remote] Risk Analyst- Casualty

Note:The job is a remote job and is open to candidates in USA. ICW Group is a reputable insurance company with over 50 years of experience, seeking to enhance its team with a Risk Analyst in Casualty. This role focuses on supporting underwriters through account management, ensuring excellent customer service, and contributing to the department's profitability and revenue goals. Responsibilities• Supports the Underwriters through account management assistance. • Collects account and insured information for analysis by communicating directly with agents on behalf of underwriters as needed.• Performs tasks to directly support the underwriting staff during such stages of the process as pre-quote, bind and post-bind type tasks for new business, renewals, and mid-term changes. • Collaborates with underwriters and agents as needed to communicate account status and complete outstanding subjectivities. • Liaises with underwriters to confirm binder and policy issuance instructions for policies and midterm change requests. • Adheres to all service standards by creating and delivering policies in an accurate and timely manner.• Processes subsequent endorsement activity and renewal processing. • Generates and delivers renewal solicitation and non-renewal letters based on instruction from underwriters. • Manages and prioritizes workloads to meet due dates. • Ensures electronic file maintenance. • Provides customer service to both internal and external customers. • Responds promptly to all internal and external customer requests. • Fosters strong relationships with agency staff and consultative in nature. • Responds to moderately complex inquiries from agency staff and within letter of authority.• Completes other underwriting account support tasks with minimal supervision as per company guidelines. • Serves as a mentor to junior level team members. • Identifies workflow issues and recommends changes for process improvement. • Duties may include any reasonable Company-related assignments as directed by Management. • Trains co-workers on computer systems and department procedures. • Supports the team in achieving department goals. • Assists in developing standard processes and job aids for the team.Skills• High school diploma or general education diploma (GED), required. • Minimum 1 year of related experience and/or training; or equivalent combination of education and experience. • Strong organizational skills with the ability to effectively handle multiple assignments, prioritize work, and meet deadlines in a dynamic and results driven environment. • Ability to work independently as a member of a team. • Ability to collaborate successfully in various settings. • Knowledge of Commercial Lines coverages (CAP, Property, GL, Excess, and WC).• Highly motivated with initiative, and a proactive approach to deliverables. • Knowledge and working understanding of business and financials concepts. • Proficient analytical skills. • Ability to work in a detail-oriented environment. • Excellent written and verbal communication skills in a variety of settings. • Customer centric mindset to service and resolution. • Proficient in Microsoft products and ability to quickly master proprietary and vended software applications. • Ability to master and apply new knowledge.• Bachelor’s degree preferred. • Understanding of policy structure, policy forms, and endorsements preferred. • Knowledge of insurance accounting a plus. Benefits• Generous medical, dental, and vision plans• 401K retirement plans and company match• Bonus potential for all positions• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)• 11 paid holidays throughout the calendar year• We’ll support you 100%Company Overview• ICW Group Insurance Companies is a top-tier, national, multi-line Property & Casualty insurance company, providing comprehensive coverage to safeguard our customers’ world.It was founded in 1972, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job