[Remote] Forward Deployed Engineer (Short-term Contract)

Remote, USA Full-time
Note:The job is a remote job and is open to candidates in USA. ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. As a Forward-Deployed Engineer, you will work closely with operational teams to identify automation opportunities and build AI-driven solutions that streamline workflows. Responsibilities• Embed with operational teams to observe workflows, uncover root causes, and identify where automation and AI agents can meaningfully reduce friction• Break down complex, manual processes into clean system flows and technical requirements• Build AI agents and agentic workflows to automate repetitive tasks• Own the full lifecycle: observe → prototype → validate with domain experts → harden → productionize• Build reliable systems with logging, retries, monitoring, and guardrails for edge cases• Collaborate with Product and Engineering when automations interface with core systems; operate independently for everything else• Validate solutions with domain experts and iterate quickly based on feedback• Document and publish reusable modules into our Automation Hub that accelerate future automation projects• Drive fast iteration: ship small, gather feedback, and improve quicklySkills• 1-3 years of software engineering experience, ideally in fast-paced SaaS, B2B platform, or high-growth startup environments.Exceptional new graduates with a strong portfolio of AI agents, workflow automation projects, or hackathon wins are encouraged to apply• Strong full-stack engineering skills, including experience designing APIs and building end-to-end systems• Demonstrated experience shipping AI-powered or automation-driven features into production, using LLM APIs (OpenAI, Anthropic, etc.) and translating model outputs into real operational value• Solid understanding of modern AI/LLM foundations such as, agent architectures and orchestration patterns, embedding models and retrieval pipelines and vector databases• Hands-on experience with prompt engineering and building systems that combine AI inference with deterministic logic• Ability to quickly learn operational domains and design lightweight, elegant solutions to real business problems• Strong bias for action: you move fast, iterate quickly, and are comfortable validating ideas through working prototypes• Excellent communication skills and ability to work cross-functionally with non-technical stakeholders• Experience in the following: SQL or NoSQL databases• Experience in the following: JSON for data interchange• Experience in the following: RESTful API design and integration• Experience in the following:.NET for backend development• Experience in the following: Python for AI/automation scripting• Experience in the following: Frontend fundamentals (HTML, CSS, JavaScript) and modern frameworks like Vue.js or React• Experience in the following: Familiarity with workflow automation platforms such as n8n, Zapier, or similarCompany Overview• ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-​consumer brands.It was founded in 2014, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website isCompany H1B Sponsorship• ShipBob has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 3 in 2023, 7 in 2022, 3 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job
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