[Remote] Customer Service Representative Work at Home-SA, TX Only-$15/hr

Note:The job is a remote job and is open to candidates in USA. Alorica is a global leader in customer service, offering a range of career opportunities. The Customer Service Representative will assist clients by addressing customer concerns, providing support, and resolving issues. Responsibilities• Assist customers with issues and concerns they are experiencing during the use of the product and/or service• Document call-related information for auditing and reporting purposes• Maintain and update customer information as necessary• Upsell current customers on new or enhanced servicesSkills• High school diploma or GED• Strong computer navigational skills• Familiarity with Microsoft Office applications (Word, Excel)• Excellent oral and written communication skills• Exceptional listening/comprehension skills• Professional and courteous• Customer oriented• MUST LIVE IN SAN ANTONIO, TX or within a 50 MILE RADIUS• Customer service experience is a plusBenefits• Health, dental, and vision coverage/HSA• PTO• Paid holidays and sick time• Optional daily pay or weekly pay• 401K retirement plan• Leadership programs• Paid training and tuition reimbursement• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies• Employee assistance program• Additional voluntary benefitsCompany Overview• Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions.It was founded in 1999, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is Apply tot his job