Part-Time Evening Remote Customer Service Representative at Imaginary Company

Part-Time EveningRemote Customer Service Representative at Imaginary CompanyJob Description... Are you a customer service enthusiast looking for a flexible, remote job opportunity? Imaginary Company is seeking a dedicated Part-Time EveningRemote Customer Service Representative to join our dynamic team. This role is perfect for individuals with a knack for problem-solving and a passion for providing exceptional customer support. You will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.If you thrive in a fast-paced environment and excel at delivering high-quality service, this is the perfect role for you. Job TypePart-Time,Remote PositionWorking HoursEvening hours, approximately 4 PM 9 PM (20-25 hours per week)ResponsibilitiesRespond promptly to customer inquiries via phone, email, and chatResolve customer complaints and issues in a timely and efficient mannerMaintain accurate customer records and update information as neededProvide product and service information to customersEscalate complex issues to appropriate departmentsConduct follow-bolthires to ensure customer issues are resolvedAssist with other customer service tasks as neededContribute to team meetings and training sessionsBenefitsCompetitive hourly wageFlexible working hoursRemote work opportunityComprehensive dental planPaid training sessionsEmployee assistance programsHourlySalary Range$25 $45 per hour, depending on experience and performanceJob RequirementsExcellent communication skills, both written and verbalStrong problem-solving abilitiesAbility to work independently and as part of a teamProficiency in using customer service software and toolsHigh-speed internet connection and a quiet workspacePrevious customer service experience preferredOther Relevant DetailsLocated in the United StatesMust be legally authorized to work in the U.S.Remote position with required evening working hoursBasic Educational RequirementsHigh school diploma or equivalent requiredSome college coursework preferredPositive Work EnvironmentAt Imaginary Company, we pride ourselves on fostering a positive and inclusive work environment. We believe in recognizing hard work, encouraging professional growth, and maintaining a healthy work-life balance. Our team is supportive, collaborative, and dedicated to providing the best customer service in the industry.Company DescriptionImaginary Company is a leading provider of innovative customer service solutions. We specialize in delivering top-notch support to our diverse clientele, ensuring their needs are met with the highest level of professionalism and care. Our mission is to exceed customer expectations through exceptional service, cutting-edge technology, and a team of dedicated professionals. At Imaginary Company, we value integrity, innovation, and collaboration. We are committed to creating a positive and rewarding work environment where our employees can thrive and grow.Join us and be a part of a company that is passionate about making a difference in the world of customer service Apply tot his job