Medical Documentation Specialist - Office/Hybrid position
About the positionResponsibilities• Documents to include, but not limited to, medical documentation i.e. certificates of medical necessity, pharmacy prescriptions and lab work. • Develop and maintain positive relationships with medical offices. • Communicate with customer on issues relating to documentation and missing information. • Data entry of updated customer account information for claim processing. • Be knowledgeable of healthcare products, Medicare requirements, and various types of insurance coverage to determine customer eligibility.• Outbound calls to physician offices to obtain all documentation and required forms. • Faxing of forms or documents for completion by prescribing doctors. Requirements• Self-starter with the ability to work independently to achieve desired results. • Clinical background helpful but not necessary. • Efficient in Microsoft Outlook and Excel. • Good organizational skills and multitasking ability• Excellent telephone skills required. • Word processing ability at minimum of 30 WPM. • Good cognitive reasoning ability.• Detailed and thorough work orientation. • Minimum 1-2 years experience in a consumer service organization or healthcare environment. • High School Diploma or GED EquivalentNice-to-haves• Clinical background helpful but not necessary. Benefits• medical/dental/vision• life• short and long-term disability insurances• 401K Retirement Savings Plan• Employer paid vacation• Ongoing training and development Apply tot his job