Title: Travel Sales Agent
Location: Remote, United States
Department: Customer Service/Support
Job Description:
Travel Sales Agent
Location: Remote (U.S.)
About The Role
World Travel Holdings is seeking driven Travel Sales Agents who excel at building relationships, closing sales, and creating memorable customer experiences. If you're passionate about travel and motivated by performance, this is an opportunity to turn that passion into a rewarding remote career.
About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people‑focused culture with a strong commitment to employee engagement and remote work. Learn more: WorldTravelHoldings.com.
Responsibilities
Key Responsibilities
Serve as a trusted travel advisor by providing personalized vacation recommendations
Build new customer relationships through inbound calls (approximately 1–2 per hour)
Process new reservations and manage changes accurately and efficiently
Maintain and nurture leads through follow-up outreach and CRM updates
Engage prospective customers through targeted campaigns and outbound communication
Maintain engaging phone conversations with customers while navigating multiple systems efficiently
Deliver exceptional service aligned with our Customer Connection methodology
Consistently meet or exceed individual sales goals
Participate in team meetings, coaching sessions, and ongoing training
Qualifications
Qualifications
Sales Experience: At least 1 year in a sales role with a proven ability to build and maintain customer relationships
Technical Skills: Comfortable navigating multiple systems, including CRM tools, chat, email, and Microsoft Office
Communication: Strong verbal and written communication skills with confidence in outbound follow-up
Coachability: Openness to feedback and ability to apply coaching to improve performance
Remote Readiness: Self-motivated with the ability to thrive in a structured, virtual call center environment
Workspace Requirements: Private, distraction-free workspace with reliable high-speed internet
Work Schedule
Full-time schedule (35–45 hours/week) based on business needs
Training: 6 weeks, Monday–Friday, 10:00 AM–7:00 PM EST
Post-Training Schedule: Assigned shifts may fall between 10:00 AM–11:30 PM EST, including weekends, holidays, and non-consecutive days off
Ongoing Scheduling: Quarterly shift bids with schedules that may range between 6:00 AM–2:00 AM EST
Compensation & Benefits
Compensation Overview:
Paid Training: $15/hour, with comprehensive onboarding and ongoing development
Earnings Potential: Average first-year earnings of approximately $40,000, with higher earning potential based on performance; includes base pay of $15/hour or incentive-based earnings, whichever is greater
Benefits Overview:
Comprehensive medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities
EEO Statement
World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.