Job title: Systems Analyst - II in Temple Terrace, FL at Artech Information Systems
Company: Artech Information Systems
Job description: Job Id: VZGTJP00058345
Job Title: Systems Analyst - II
Location: Temple Terrace, FL (Remote) - prefer Eastern or Central time zone workers
Duration: 12+ Months
Pay Range: $30 to $35 Hourly
Targeted Years of Experience: 3 - 5 years
Required Skills:
- Experience with SFDC
- Experience with managing lead campaigns
- Adaptable in quickly learning new software programs and tools
- Experience and familiarity with Telecommunication; prior work with Telecommunication
- A forward thinker who has the ability to lead complex initiatives by working in a tightly integrated manner across business units and partner organizations.
- Excellent communicator both in spoken and written word with a passion for developing exciting content and driving engagement
- Stellar organizational and project management skills with demonstrated ability to manage multiple priorities to successful completion.
- Strong interpersonal communication skills.
- Ability to build successful relationships with internal and external stakeholders
- Be comfortable working in a fast paced, ever-changing environment
- Reporting and analytical skills
- Strong familiarity with Google Workspace including Gmail, Slides, Docs, Forms and more
Responsibilities:
- Management of the Mobility Co-Sell and OEM partner referral program leads Daily review of new leads
- Meets weekly with partner to discuss data matching at the individual lead level
- Dashboard enhancements for better lead stage tracking
- Individual outreach on each lead to the assigned Telecommunication salesperson to ensure leads are being worked and dispositioned
Research and correct lead assignment:
- No lead assignment, Incorrect lead assignment, Incomplete lead assignment
- Open chatter tickets in SFDC as needed
- Follow up on all tickets and provide outreach to the Telecommunication salesperson or SFDC IT as needed
- Work between the OEM and Telecommunication SFDC teams to have more comprehensive and matching lead data come across including proper field entry, address, company, and user information as well as other business identifiers like DUNS
- SFDC stage tracking through reporting or with individual opportunity from time the leads come from OEM to Telecommunication through stage 5 closed won (lost)
- Compile effective reporting on all leads including reason for inaccurate lead data, not assigned, incorrect assignment, and feedback by stage including disqualified, unqualified and all SFDC stages.
- Work with SFDC IT and OEM to ensure the proper data is being collected on OEM side and crosses over from OEM to Telecommunication during the handoff
- Own the Info manager site for the OEM Referral Program: content, links, information, updates, etc.
- Provide weekly operational updates including lead quantity, fallout, progress by stage, sales results, estimated GA volume by stage, New Logo, etc.
EDUCATION: Bachelor's Degree.
Expected salary: $30 - 35 per hour
Location: Temple Terrace, FL
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