Position Overview
Now Hiring: Supplier Operations Associate (Remote - U.S.)
Help Shape the Future of Travel
At Project Expedition, we're on a mission to make unforgettable travel experiences more accessible by connecting travelers with exceptional tours and activities around the world. As we continue to grow, we're looking for a Supplier Operations Associate to join our Supplier Partnerships Team.
If you're highly organized, enjoy solving complex problems, love working with data, and thrive in a fast-paced environment, this is an opportunity to make a meaningful impact. You'll work closely with tour operators and cross-functional teams to ensure accurate product information, resolve operational challenges, and help deliver an outstanding experience for both our partners and customers.
What You'll Do
As a Supplier Operations Associate, you'll play a critical role in keeping our marketplace running smoothly by:
Managing product, pricing, and availability updates across multiple systems
Maintaining accurate product content, descriptions, meeting points, and inclusions
Coordinating new product launches, updates, activations, and removals
Investigating pricing discrepancies and resolving operational issues
Partnering with internal teams to troubleshoot technical and supplier-related challenges
Building strong relationships with Tour Operator partners through regular communication
Maintaining supplier accounts, CRM records, commissions, and contact information
Supporting compliance efforts, insurance tracking, and payment reconciliations
Preparing operational reports and identifying process improvement opportunities
Leveraging AI tools to streamline workflows and automate repetitive operational tasks
What We're Looking For
We're seeking someone who is proactive, detail-oriented, and enjoys improving processes.
Qualifications:
2-4 years of experience in operations, account management, supplier support, or a similar role
Exceptional organizational skills with strong attention to detail
Experience managing large amounts of data across multiple systems
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to prioritize multiple projects while working independently
Experience working with external vendors, partners, or suppliers
Preferred Qualifications:
Marketplace, e-commerce, or travel industry experience
Familiarity with APIs and how pricing, availability, and product content flow between systems
Additional language proficiency is a plus
Why You'll Love Working Here
We believe in investing in our team with competitive benefits, including:
Annual company bonus opportunity (up to $3,000 based on company performance)
15 days of paid time off, increasing to 20 days after two years
Comprehensive healthcare with company contributions up to $9,000, including fully covered plan options
401(k) retirement plan
$500 annual work-from-home stipend
$250 annual professional development budget
TSA PreCheck reimbursement
$750 annual Project Expedition tour credit
Employee discounts on thousands of tours and activities worldwide
Location
This is a fully remote position for candidates based in the United States.
Please Note:
At this time, we are unable to hire candidates residing in California or New York.
This position is remote but is not intended for digital nomads. Employees must maintain a U.S. residence, with limited opportunities to work remotely from other destinations.
Join Our Team
Project Expedition is growing quickly, and this role offers the opportunity to make a direct impact on how we support our supplier network and scale our marketplace. If you're someone who enjoys ownership, embraces continuous improvement, and wants to help shape the future of travel operations, we'd love to hear from you.
Apply today and help create better travel experiences around the world!
Pay Range
USD $50,000.00 - USD $55,000.00 /Yr.