Role Overview
Join Twin Health as a Staff Product Designer to lead the design of member-facing programs and create holistic, omnichannel experiences that balance premium aesthetics with logistical complexities. Work with a passionate and talented team to improve metabolic health and happiness.
What You Will Do
Architect end-to-end service journeys, define personas and value propositions, and design targeted experiences to create seamless transitions from program discovery to active participation.
Why It Might Be a Fit
This role requires a strategic systems-builder with exceptional visual craft, deep service design thinking, and experience designing complex consumer enrollment flows and digital healthcare journeys.
Requirements
- 8+ years of UX/product design experience
- Bachelor's degree in design, service design, HCI, or a related field
- Proven experience conducting user research, defining actionable personas, and translating strategic insights into tailored product flows
- Domain expertise in designing complex consumer enrollment flows, digital healthcare journeys, or premium e-commerce/unboxing experiences
- Omnichannel agility and experience designing for hardware-software integrations or complex logistical workflows
Benefits
- Competitive compensation package
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family
- Health Savings Account and Flexible Spending Account options
- 401k retirement savings plan
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