At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
Verint’s Sr. Cloud Automation Engineer designs, develops and implements automated solutions for cloud deployment, scaling, and management in cloud environments. Their focus is on enhancing the efficiency, scalability, and reliability of Verint’s software systems by leveraging cloud technologies and automation techniques. This role requires considerable experience hosting large-scale platform services as well as a strong belief that automation is the only way to deliver and support platform services in a reliable and scalable way. The Sr. Cloud Automation Engineer works with Cloud Engineering leadership and Verint’s application teams to develop creative solutions satisfying technical and business requirements.
Principal Duties and Essential Responsibilities:
- Build, deploy, debug and support VMware image in large scale
- Customize VMware workstation or similar virtualization software
- Deploy and support CI/CD pipeline, image scanning, and handle encryption requirement
- Develop orchestration with core Java to pull image remotely in cloud/on prem hybrid environment
- Build images, deploy images for supporting application teams
- Recommend processes, technologies and other improvements intended to benefit productivity, efficiency and/or quality of Verint’s solutions
- Develop automation for cloud managed services (AWS Services like EC2, S3, Lambda, IAM etc) through python, terraform, GitOps for automated deployments in development and production environments
- Research new technologies to improve Verint’s cloud/on prem hybrid platform
- Work on complex projects with minimal supervision
- Write high-quality, standardized scripts, configurations, and tests to increase platform reliability through automation
- Create and maintain advanced observability solutions for platform systems
- Quickly create Proof-of-Concept systems to validate ideas and test new technologies
Minimum Requirements:
- Bachelor's Degree in Computer Science, Engineering or a related field or equivalent experience
- 5 years' experience in operating globally distributed infrastructure in a 24/7, five 9 environment
- Ability to manage multiple priorities and parallel projects with strong organizational, and time management skills
- Experience working in a remote team environment
- Experience with Git version control
- 3+ years' experience with VMware, Containerization
- 5+ years' experience with basic scripting in Bash, Python, etc.
- Experience with Infrastructure as Code tools such as Terraform
- Experience with Cloud hosting services: AWS, Azure, GCP
- Experience with CI/CD systems such as Jenkins, Harness, GitLab CI/CD, etc.
- Ability to take ownership of assignments and drive to resolution
- Ability to work in a fast-paced, high-energy environment
- Excellent communication and collaboration skills
Preferred Skills:
- Proficiency in Linux service development, system configuration, shell scripting
- Proficiency of containerized technologies (Docker etc)
- Experience with observability systems such as Datadog
- Experience in Core Java development is a plus
- Knowledge of MS SQL Server, SQL and ETL is a plus
- Knowledge of data-lake technology like databricks is a plus
MIN: $130K
MAX: $160K
Originally posted on Himalayas
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